Recurring Services Manager

## Recurring Services ManagerApplylocations: Las Vegas, NVtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101824Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.The **Recurring Services Manager** is responsible for managing the control of recurring service costs and frequency of service to properties and ensure department goals drive sustainable development and long-term success.**Responsibilities:*** Collaborate with AMH Development leadership teams nationwide to coordinate service responsibilities for Community Amenities, including service transition dates.* Establish partnerships with vendors and provide direction to business processes, setting expectations for servicing communities.* Coordinate and monitor both team and vendor activities to evaluate needs, determine department workflow, and set vendor performance expectations.* Manage the development of assigned recurring service offers, ensuring they are delivered on time and within budget, in accordance with AMH process requirements, and monitor service frequency.* Resolve operational issues, periodically assess program performance, and apply change, risk, and resource management.* Identify operational efficiencies and partner with IT to improve workflows and processes, automating where necessary.* Collaborate with Marketing teams to determine best practices related to rollouts and services offered.* Understand the market for the recurring services portfolio, including size, segments, local needs and objectives, competitive offerings, strengths/weaknesses, and industry trends.* Liaise with the legal team and vendors to review and provide operational recommendations regarding contracts for community services.**Requirements:*** High school diploma/GED required.* Bachelor’s Degree or equivalent related experience preferred.* Minimum of two years’ experience in business management with a comprehensive knowledge of costs and related services preferred.* Experience in vendor performance expectations and pricing negotiation preferred.* Experience in business management of similar service industry roles with a comprehensive knowledge of service costs preferred.* Basic Microsoft Office PC skills required.* Experience with Yardi, CRM, or other Case Management systems preferred.* Experience in service evaluation and pricing negotiation preferred.* Strong negotiation skills.* Self-motivation and a strong sense of ownership and accountability.* Demonstrated ability to produce consistent quality under deadline pressure while paying careful attention to detail.* Strong staffing, development, and appraisal skills.* Excellent problem-solving and organizational skills.* Solid verbal and written communication skills.* Intermediate quantitative skills.CompensationThe anticipated pay range/scale for this position is $71,545.00 to $89,448.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.Additional CompensationThis position is eligible to receive a discretionary annual bonus.Perks and BenefitsEmployees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.**CA Privacy Notice:**To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at #J-18808-Ljbffr