Lead General Technician

Job Description

Job Description

About the Role:

The Lead General Technician plays a critical role in overseeing and executing a wide range of technical maintenance, repair, and installation tasks across various systems and equipment. This position ensures operational efficiency and safety by leading a team of technicians, coordinating daily activities, and troubleshooting complex technical issues. The Lead General Technician acts as a key liaison between management and technical staff, providing guidance, training, and support to ensure high-quality workmanship and adherence to industry standards. This role requires a proactive approach to identifying potential problems and implementing effective solutions to minimize downtime and optimize performance. Ultimately, the Lead General Technician contributes significantly to the reliability and functionality of the organization's technical infrastructure, supporting overall business objectives and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent; technical certification or associate degree in a relevant field preferred.
• Minimum of 5 years of experience in a general technician role with demonstrated leadership responsibilities.
• Strong knowledge of mechanical, electrical, and electronic systems maintenance and repair.
• Proven ability to read and interpret technical manuals, schematics, and blueprints.
• Valid driver’s license and ability to travel to various job sites within the United States.

Preferred Qualifications:

• Certification in HVAC, electrical, or industrial maintenance technologies.
• Experience with computerized maintenance management systems (CMMS).
• Familiarity with safety regulations such as OSHA standards.
• Previous experience in a supervisory or lead technician role.
• Advanced troubleshooting and diagnostic skills using specialized tools and software.

Responsibilities:

• Lead and supervise a team of general technicians in performing maintenance, repair, and installation tasks on mechanical, electrical, and electronic systems.
• Diagnose and troubleshoot complex technical issues, providing effective solutions to minimize equipment downtime.
• Coordinate daily work schedules, assign tasks, and ensure compliance with safety protocols and quality standards.
• Train and mentor junior technicians to enhance their technical skills and knowledge.
• Collaborate with management to develop maintenance plans, improve processes, and implement new technologies.

Skills:

The Lead General Technician utilizes strong technical skills daily to diagnose and repair a variety of mechanical and electrical systems, ensuring operational reliability. Leadership and communication skills are essential for effectively managing a team, delegating tasks, and providing clear instructions and feedback. Problem-solving abilities enable the technician to quickly identify issues and implement corrective actions, minimizing downtime. Organizational skills are used to coordinate schedules, maintain accurate records, and ensure compliance with safety and quality standards. Additionally, proficiency with technical documentation and computerized systems supports efficient workflow management and continuous improvement initiatives.