Senior Sales Associate
$16 per hourRange USA
Senior Sales Associate
Villa Park - Villa Park, IL 60181
Overview
Salary Range $16.00 - $16.00 Hourly Level Experienced Job Shift Any Education Level Not Specified Travel Percentage None Category Retail
Description
Senior Sales Associate
Range USA is the nation's largest operator of indoor shooting ranges a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact.
Position details
Position title - Senior Sales Associate
Reports to - Store Leader
Classification - Full-Time / Non-Exempt / Hourly
Position overview
The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.
Core values alignment:
- Curious ask questions, find and solve problems
- Passionate care deeply about the brand, team, and customers
- Do it Right take pride in accuracy and credibility
- Service put others above ourselves
Key responsibilities
Sales & Customer Experience:
- Deliver exceptional customer service aligned with Range USA standards
- Review KPIs and coach team to expectations from this data
- Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
- Build customer relationships and increase basket size through product knowledge and recommendations
Operations Execution:
- Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
- Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
- Support inventory flow, merchandising, and ad set execution to maintain visual standards
- Maintain overall store cleanliness and organization
Safety & Compliance:
- Ensure strict adherence to all firearm safety protocols for customers and staff
- Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
- Safeguard confidential information and ensure all processes meet regulatory standards
- Ensure range readiness, safety, and cleanliness always
- Validate and escalate if needed parts requirements to ASL
Desired skills & experience
- High School Diploma or equivalent required
- 12 years of retail sales or customer service experience (specialty retail preferred)
- Strong attention to detail with the ability to follow complex compliance procedures
- Ability to handle confidential information with integrity
- Flexible availability, including nights, weekends, and holidays
- Strong communication skills and customer-first mindset
Employee benefits
- Medical, Dental, and Vision health insurance
- Unlimited Shooting Free Classes
- Industry-leading online and in-store discounts
- Manufacturer rewards and points program
- No firearm experience needed we offer paid training
Vacancy posted 8 hours ago
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