Room Attendant

Room Attendant Position

Joining the team at Residence Inn Washington, DC National Mall offers a unique and rewarding experience. This hotel is not only conveniently located near iconic landmarks like the U.S. Capitol Building, the National Mall, and Smithsonian Museums, but it also embodies a commitment to excellence and guest satisfaction. Employees benefit from a supportive and dynamic work atmosphere, where teamwork and respect are highly valued, fostering a collaborative environment that encourages personal and professional growth.

Additionally, the hotel's proximity to the Federal Center SW Metro makes commuting easy and convenient. Working at Residence Inn Washington, DC means being part of a community that values safety, cleanliness, and exceptional service, making it an ideal place to grow and thrive in the hospitality industry.

Room Attendant

Salary $17.50 - $18.00 per hour

Position Summary

Our Room Attendants ensure the cleanliness and meticulous preparation of guest rooms and suites. They uphold the highest standards of quality and uniformity, significantly enhancing the guest experience and satisfaction. Their keen attention to detail and commitment to excellence are crucial in maintaining our hotel's impeccable reputation. By attending to every aspect of room preparation, from amenities to cleanliness, they ensure each guest enjoys a comfortable and welcoming environment. Their efforts contribute to the overall ambiance and guest experience, fostering a positive and memorable stay, and reinforcing our commitment to exceptional service and hospitality.

Essential Functions:

• Clean assigned rooms/suites according to standards. This includes making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
• Place and restock useable items in the rooms/suites including paper items, soap, and towels.
• Clean exterior entry areas and hallways.
• Maintain and restock housekeeping cart each day.
• Responsible for the proper administration of key control for issued keys and keys left by guests in rooms/suites.
• Bring all lost and found items to the Executive Housekeeper's office for logging and storage.
• Notify Executive Housekeeper immediately of any out of ordinary situation in the guestrooms/suites.
• Take laundry and dry-cleaning orders from guests.
• Accommodate guests' special requests.
• Ensure confidentiality and security of the room/suite.
• Keep linen closets and supply areas organized and tidy.
• Report any maintenance needs, handle guests' requests and/or complaints

Additional Responsibilities

• Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, these contained in the employee handbook.
• The hotel operates 7 days a week. 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.

Skills and Abilities

• Ability to stand for long periods of time
• Ability to lift, carry and bend during majority of shift
• Ability to work independently

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.