Sales and Service Technician

Job Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Responsibilities Customer service, sales, and customer issue resolution – 75% Basic vehicle service tasks such as oil changes, tire services, and fluids – 25% Store operations: opening/closing, inventory, displays – as needed. Assist Manager or act as Manager‑On‑Duty in certain circumstances to support development. Minimum Qualifications High School Diploma or equivalent. Valid automobile driver’s license. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. Preferred Qualifications 2‑year degree or non‑traditional education through a training program completion, certification, or other demonstration of growth mindset. Previous consumer retail sales experience. Previous automotive experience a plus. Previous management/supervisory experience a plus. Benefits Medical, Dental and Vision – starting day 1. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand pay (daily pay) program available. Equal Employment Opportunity Statement Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. #J-18808-Ljbffr Bridgestone America, Inc.