Night Shift Supervisor, Vault Operations (Sun Wed)

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce Fanatics Collectibles and Fanatics Betting & Gaming allowing sports fans to Buy Collect and Bet. Through the Fanatics platform sports fans can buy licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods; collect physical and digital trading cards sports memorabilia and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties including major national and international professional sports leagues players associations teams colleges college conferences and retail partners 2500 athletes and celebrities and 200 exclusive athletes; and over 2000 retail locations including its Lids retail stores. Our more than 22000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Schedule: Sunday - Wednesday 5:00PM to 3:30AM

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles culture and technology. Backed by world-class investors operators and sports & entertainment partners we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together we are reimagining every part of the collectibles experience for fans partners and creators.

Position Summary

The Supervisor Operations supports daily operational workflows for the Fanatics Collect platform including intake authentication coordination vault operations and fulfillment. This role provides frontline supervision to ensure accurate efficient execution of processes and adherence to service-level agreements.

Key Responsibilities

• Supervise daily operations across vaulting inventory and fulfillment workflows
• Ensure accurate and timely handling of inbound and outbound collectibles
• Monitor KPIs (accuracy turnaround time throughput) and escalate issues as needed
• Assign tasks and provide day-to-day direction to operations staff
• Support onboarding and training to ensure adherence to SOPs
• Identify and resolve routine operational issues; escalate complex challenges
• Coordinate with partners (authentication logistics customer experience)
• Support inventory audits and reconciliation activities
• Ensure compliance with safety security and operational standards

Qualifications

• 35 years of experience in operations warehouse or logistics environments
• Prior experience leading or supporting frontline teams
• Familiarity with WMS ERP or fulfillment systems
• Strong organizational and problem-solving skills
• Good to work in fast-paced process-driven environments
• Effective communication and teamwork skills

Working Conditions

Based in a fulfillment or vault facility with occasional evening/weekend support during peak periods. Limited travel may be required.

Career Path

Next Level: Manager Operations

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Required Experience:

Manager