HVAC Service Technician

Come Join Our Team as an Aire Serv HVAC Service and Installation Technician! Are you passionate about HVAC and dedicated to making a positive impact on homeowners? At Aire Serv, a locally and family-owned business in Carmel, IN, we're redefining the HVAC industry by fostering genuine connections with our customers. We're looking for skilled technicians with 2 or more years of experience who share our commitment to high-quality service and professional integrity. Why You’ll Love Working with Us: Paid Training & Development: Receive comprehensive training at our company and manufacturer facilities, including travel, meals, lodging, and all training costs. Company Vehicle & Equipment: Drive a branded company van with a fuel card, use a company-issued iPad, benefit from a tool account, and enjoy uniforms with laundry service and a work boots allowance. Paid Time Off: Start with paid time off in your first year, plus paid holidays. Career Growth: Enjoy year-round employment with opportunities for additional earnings through spiffs, commission, and bonuses. Tailor your career path according to your goals. Supportive Team Environment: Our office team provides the time and resources you need to deliver high-quality service. Your Responsibilities as an HVAC Service Technician As an HVAC Service Technician, you are vital in taking care of our clients by providing them with the highest-quality service and maintenance of their home’s HVAC systems. Deliver World-Class Service: Deliver an amazing experience for our customers. Troubleshoot and Provide System Maintenance: Consult with clients regarding their heating and air conditioning systems, understand their concerns, and diagnose and fix the issue correctly. Advise on System Upgrades, Improvements, and Service Plans: Help customers uncover additional opportunities and needs related to their home comfort and air quality while offering your expert recommendation for the best solution. What We We're Looking For: Customer-Focused Rockstars: Individuals who excel in customer service and align with our vision and high standards. Team Players: People who thrive in a collaborative environment and are committed to professional growth. Hard Workers: Individuals ready to tackle challenging jobs, including hot attics and crawl spaces, with a positive attitude. Process-Oriented People: Those who follow our Aire Serv process to ensure consistent, amazing client experiences. How Your Performance Will Be Measured: Punctuality, Reliability, and Availability: Essential for impacting customer satisfaction and team efficiency. Quality of Work: Must be done correctly the first time. Efficiency: Performing tasks well and promptly is critical. Customer Satisfaction: Delivering an exceptional customer experience and ensuring high satisfaction. Key Service Metrics: Use our scorecard system to track your goals and performance. Job Requirements: Experience: Proven experience in residential HVAC service and installation. Tech-Savvy: Familiarity with digital tools (Service Titan) and inventory control systems. Driver’s License: Valid driver’s license with a clean driving record. Physical Ability: Capable of lifting up to 60 lbs. Communication Skills: Excellent communication with both customers and the office team. Professionalism: Clean professional appearance and demeanor. License/Certification: EPA Certification (Required) Competitive Pay & Benefits: Pay Range: $60,000 to $100,000 per year, based on experience and knowledge, with hourly pay plus spiff and commission opportunities. Benefits: Comprehensive package including health insurance, life insurance, employee benefit allowance, employee assistance programs, retirement plans, PTO, holidays, and more. Ready to Join Us? #J-18808-Ljbffr Aire Serv of Smith County