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Student Services Operations Lead (Hybrid)

Chamberlain College of Nursing, LLC

Walden University is seeking a Student Services Operations Lead to manage the daily operations and workflow of the Customer Care Team across phone, email, chat, and SMS using a Workforce Management application. They supervise schedules, monitor performance, and drive improvements to student experience. The role supports leadership, coordinates with departments, and ensures policy compliance while maintaining service levels in a hybrid work environment with a focus on collaboration and #J-18808-Ljbffr Chamberlain College of Nursing, LLC

Vacancy posted 1 day ago
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