Bids & Client Service Coordinator (Temporary)

Bids & Client Service Coordinator (Temporary)Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this over 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age-old values; Respect, Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do, and it is constantly inspiring to work with industry leaders across all segments of the business.The Bids/Client Service Assistant is responsible for delivering exceptional client service to internal and external clients in New York. They liaise with auction and operations departments when necessary to ensure clients' queries and issues are handled as promptly and efficiently as possible. Bid/Client Service Assistants may also be required to assist in processing client registrations for all channels of bidding in live sales and serve as sale result entry/online clerk during sale days. They may be asked to perform Client Service duties in areas such as the Front Counter and back of house and to collaborate with Bid Department coordinators to create a seamless pre-sale/sale day experience. This position requires active listening, efficient problem-solving, strong attention to detail, and effective judgment in addressing client queries and escalating issues as appropriate.How you will make an impactTake and process absentee bids, telephone bids, Christie's LIVE registrations, and paddle registrations as necessaryHandle general client (internal and external) inquiries across all communication channels as outlined in Christie's Client Service Standards according to departmental guidelines including, but not limited to: view/auction information, sale results, Christies.com, Christie's LIVE, and biddingProvide Front of House support to greet and assist clientsMaster duties of sale entry and Christie's LIVE clerkingRepresent initial stage of credit authorization and gather and monitor AML compliance informationMaster Christie's systemsOther duties as assigned by ManagerWhat you will bring to the teamDetail oriented with a high degree of organization and ability to multi-task, prioritize, follow up promptly, remain calm in pressured environment.Excellent communication and interpersonal skills, including superior written and spoken communication.Proficiency with numbers - reading, writing, hearing.Strong IT skills and ability to learn Christie's systems including email, Client & Object System, JDE system, Live Bid Management, and website features.Ability and willingness to reflect the image and standards of Christie's in all situationsStrong teamwork abilities.Commitment to regular and punctual attendance.Flexible approach to job role and working hours (i.e. 7:30 am start time on sale days, some Saturdays, some late evenings).Fluency in a foreign language preferredChristie's, Inc. is committed to principles of equal employment opportunity, affirmative action, and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, Christie's Inc. ensures equal opportunity to all employees and applicants, regardless of race, color, age, sex, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status or liability status for service in the United States Armed Forces.*Posted salary range does not include discretionary overtime pay.