Master Service Technician

Master Service Technician (Field / Copier / Printer Tech) Location: San Antonio, TX Pay: $20–$28+ (DOE) Type: Full-Time | Hourly | Non-Exempt Overview Seeking a skilled Service Technician to troubleshoot, repair, and maintain office equipment in the field. This role works independently, supports customers on-site, and ensures equipment runs efficiently while delivering strong customer service. Key Responsibilities Diagnose and repair copiers, printers, and office equipment in the field Maximize equipment uptime through timely service and effective troubleshooting Provide basic customer training on equipment use and maintenance Communicate professionally with customers, team members, and leadership Complete service reports, parts usage, and meter readings accurately and on time Support team members with technical knowledge and problem-solving Identify opportunities to improve service and support customer needs Qualifications 5+ years of technician experience preferred Strong troubleshooting and problem-solving skills Experience working on copiers/printers (Xerox, Ricoh, Konica Minolta, or similar preferred) Basic computer, communication, and customer service skills High School Diploma or GED (technical training is a plus) Certifications such as A+ or Network+ are a plus Requirements Valid driver’s license with a clean driving record Ability to lift up to 50 lbs and work in the field Additional Notes Opportunity to work independently in a fast-paced environment Involvement in ongoing training and development Additional duties and projects may be assigned as needed #J-18808-Ljbffr