Patient Management Nurse

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. JOB SUMMARY: Requires the application of a variety of procedures, policies, and/or precedents relating to both the standards and procedures of the nursing profession and those established by Aegis Medical Group Provides advice and follow-up education consistent with patient's age and cultural needs. Responds to patient inquires, prioritizing responses, and routing urgent situations to a physician, APRN, or PA (hereafter provider). Maintains accurate and appropriate documentation and follows patient privacy in accordance with HIPAA and Aegis Medical Group policies and procedures. Performs to the level of a Registered or Licensed Practical Nurse as dictated by the Florida Nurse Practice Act. JOB DUTIES: Identifying high-risk patients and establishing goal-driven educational touchpoints aimed at independent self-care and admission prevention. Providing transitional care to patients with recent admissions and/or ER visits. Referral management and optimization Working with health plans to connect patients with services that are offered Identifying and resolving health care barriers for patients Telephonic and in-person interaction with patients Participation in patient education events Connecting patients with community resources Developing rapport with patients and encouraging them to call you directly with any questions or concerns. Interaction with all patients that are new to the practice and hospital/ER follow ups. Assisting patients with acute medical needs by triaging them in office or via telephone, communicating with provider to obtain orders/treatment plan, and following up with patient to ensure plan is carried through. Assisting the providers in office with hands on patient care when needed Schedule patient appointments as needed Communication with providers regarding clinical opportunities such as, avoidable admissions, readmissions, high-cost medications, etc. Review and understanding of provider scorecards and performance from a patient management perspective, identify areas of opportunity, and develop action plan for improvement. CLINICAL SKILLS: IV Insertion Phlebotomy Insertion and removal of foley catheter IV Fluid Administration Vital Signs Ear Lavage Medication administration (IM, IV, SQ, oral) **For LPNs – No IV push except for saline flush** Medical Assistant duties as needed Obtain physician orders both verbal and written KNOWLEDGE SKILLS AND ABILITIES: Interpersonal Skills: Conveys a warm, caring, and approachable demeanor. Displays unconditional respect toward others. Service Orientation: Ability to anticipate, recognize, and meet the needs of patients and their families. Oral Communication: Listens openly and clearly conveys messages and information. Written Communication and Comprehension: Writes clearly using appropriate grammar, symbols, abbreviations, and medical terminology. Able to decipher and comprehend documentation of others. Teamwork: Works effectively with others to accomplish objectives and goals. Offers assistance to others in need. Multi-tasking: Able to properly perform multiple duties at once. Resilience: Effectively manage stress in a fast-paced setting Leadership: Be appropriately optimistic and inspiring. Influencing others to act on their own behalf for the broader good of the group. EDUCATION AND/OR CERTIFICATION/LICENSURE: Current RN or LPN licensure Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act Knowledge of OSHA and HIPAA IV Certification (applicable for LPNs) BLS Certification EXPERIENCE: Prefer a minimum of one year of professional nursing experience in a clinical setting but may consider new grad under specific circumstances. Experience with care or utilization management a plus but not required. Computer skills and proficiency required Full-Time/Part-Time Full-Time Tags Pay Rate This position is currently accepting applications. #J-18808-Ljbffr