PROGRAM MANAGER SENIOR I

IntroductionIf you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.This is a Management Services position with the Department of Public Safety and Correctional Services. The incumbent serves at the pleasure of the Appointing Authority.GRADE 23 LOCATION OF POSITION6776 Reisterstown RoadBaltimore, MD 21215POSITION DUTIESThis position administers the Maryland Criminal Justice Information System, CJIS, in accordance with the Criminal Procedures Article 10-101 through 10-234. CJIS contains statewide manual and automated criminal and non-criminal fingerprint records and criminal history records. The CJIS-CR provides a statewide service and interfaces with federal, State, regional, and local criminal justice agencies. This position uses expert leadership, technical and business process knowledge and strategic planning and research skills to develop and organize plans for the major organizational activities of the CJIS Central Repository. Major functions include managing service deliverables; improving programs; planning, aligning and integrating business processes; and determining available resources to provide legally mandated and requested services. The Program Manager Senior I has oversight over the Biometric Identification Operations Section which is a critical business service that operates every day of the year, twenty-four hours a day. This position also ensures that there are available resources to provide legally mandated and requested services for fingerprint supported background checks regarding CHRI.MINIMUM QUALIFICATIONSEducation:Bachelor’s degree from an accredited college or university in Criminal Justice, Public Administration, Information Systems, Computer Science, Business Administration, or a closely related field.Experience:· Minimum of twelve (12) years of progressively responsible experience managing criminal justice information systems, criminal history repositories, biometric identification systems, or related public safety technology programs.· Minimum of seven (7) years of executive or senior management experience directing large operational units, supervising management-level staff, and administrative teams.· Demonstrated experience administering a statewide or enterprise Criminal Justice Information System (CJIS) operating in a 24-hour, seven-day environment.· Minimum of seven (7) years of direct experience managing Criminal History Record Information (CHRI), including AFIS, fingerprint-based identification, arrest processing, arrest disposition reporting, criminal history record maintenance, expungement processing, record quality, and state and federal reporting requirements.· Demonstrated expertise in the FBI Criminal Justice Information Services (CJIS) Security Policy, CJIS systems, information security, privacy, and compliance requirements, including experience serving in a CJIS Systems Agency (CSA), State Identification Bureau, or equivalent criminal justice information program.· Minimum of three (3) years of experience administering U.S. Department of Justice (DOJ) or Bureau of Justice Assistance (BJA) grants, including National Criminal History Improvement Program (NCHIP), National Instant Criminal Background Check System (NICS), National Criminal History Improvement Program (NCHIP)-related initiatives, National Crime Prevention and Privacy Compact activities, or comparable criminal justice information system grants, including budgeting, compliance, performance reporting, and grant administration.· Demonstrated experience developing statewide policies, strategic initiatives, governance frameworks, and interagency partnerships supporting criminal justice information sharing among federal, state, and local criminal justice agencies.DESIRED OR PREFERRED QUALIFICATIONS· Master's degree in Criminal Justice, Public Administration, Information Systems, Computer Science, Business Administration, or a related field.· Experience serving as a CJIS Systems Officer (CSO), CSA Direct State Identification Bureau executive, or in a comparable statewide criminal justice information leadership role.· FBI CJIS Security Awareness Certification and/or other professional certifications in criminal justice or public-sector technology.· Experience leading the statewide modernization of AFIS, biometric identification, criminal history repositories, or integrated criminal justice information systems. · Experience representing a criminal justice information agency before executive leadership, legislative bodies, or intergovernmental governance boards.

SPECIAL REQUIREMENTS

Ability to obtain and maintain all required criminal justice and security clearances. Availability to respond to operational emergencies, critical incidents, and system issues on a 24-hour basis. Must be capable of overseeing a mission-critical operation that functions continuously, including weekends and holidays.SELECTION PROCESSPlease make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.EXAMINATION PROCESSThe assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.BENEFITSAs an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS· Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)· Annual Leave - ten (10) days of accumulated annual leave per year· Sick Leave - fifteen (15) days of accumulated sick leave per year · Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child · Holidays - State employees also celebrate at least twelve (12) holidays per year· Pension - State employees earn credit towards a retirement pensionFURTHER INSTRUCTIONSOnline applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to View email address on click.appcast.io. Paper application materials must be received in our office by the closing date for the recruitment.If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to View email address on click.appcast.io. Only additional materials that are requested will be accepted for this recruitment.Resumes will not be accepted in lieu of completing the online or paper application.If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at View email address on click.appcast.io or View phone number on click.appcast.io.We thank our Veterans for their service to our country.People with disabilities and bilingual candidates are encouraged to apply.As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. Department DPSCS Information Technology & Communications Div Date Opened

8/7/2026 3:40:00 PM

Filing Deadline

8/21/2026 11:59:00 PM

Salary $104,519.00 - $162,800.00/year Employment Type Full-Time HR Analyst Misty Jackson Work Location Baltimore City