Dishwasher/Steward - Crowne Plaza KC Downtown - Kansas City, MO

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Steward/Dishwasher for Crowne Plaza KC Downtown Hotel in Kansas City, MO.

POSITION SUMMARY:  THIS POSITION OPERATES THE DISHWASHING MACHINE TO PROPERLY CLEAN ALL DISHES, GLASSWARE, FLATWARE AND ALL COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. RE-STOCKS ALL SUPPLIES IN THE PROPER STORAGE AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS, WALK-INS AND FREEZERS, AS WELL AS MANAGING TRASH, BOTTLE AND RECYCLING REMOVAL. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• OPERATE AND MAINTAIN CLEANING EQUIPMENT AND TOOLS, INCLUDING THE DISH WASHING MACHINE, HAND WASH STATIONS POT-SCRUBBING STATION, AND TRASH COMPACTOR.
• WASH AND DISINFECT KITCHEN AND STORE ROOM AREAS, TABLES, TOOLS, KNIVES, AND EQUIPMENT.
• RECEIVE DELIVERIES, STORE PERISHABLES PROPERLY, AND ROTATE STOCK.
• ENSURE CLEAN WARES ARE STORED IN APPROPRIATE AREAS.
• USE DETERGENT, RINSING, AND SANITIZING CHEMICALS IN THE 3-COMPARTMENT SINK TO CLEAN DISHES.
• INSPECT, PULL, AND STACK CLEANED ITEMS, SEND SOILED ITEMS BACK FOR RE-SCRUBBING AND REWASHING. RACK AND SPRAY ALL RACKED ITEMS WITH HOT WATER TO LOOSEN AND REMOVE FOOD RESIDUE.
• SORT, SOAK, AND WASH/RE- WASH SILVERWARE.
• BREAKDOWN DIRTY BUS TUBS.
• EMPTY AND MAINTAIN TRASHCANS AND DUMPSTER AREA.
• CLEAN AND MOP ALL AREAS IN ASSIGNED DEPARTMENTS.
• DISPOSE OF GLASS IN THE PROPER CONTAINERS. 
• BREAK DOWN CARDBOARD BOXES AND PLACE THEM AND OTHER RECYCLABLES IN THE RECYCLE BIN.
• PERFORMS SCHEDULED GENERAL CLEANING DUTIES TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENT.
• PREVENT LOSS OF DISHWARE, UTENSILS AND OTHER KIT
• PROMPTLY REPORT ALL MAINTENANCE ISSUES
• IF NECESSARY, ASSIST SERVERS WITH CLEARING, CLEANING AND RESETTING TABLES UPON GUESTS’ DEPARTURE
• IF NECESSARY, ASSIST SERVERS WITH CLEARING ROOM SERVICE TRAYS FROM CORRIDORS

REQUIRED SKILLS / ABILITIES:

THE INDIVIDUAL MUST POSSESS THE FOLLOWING KNOWLEDGE, SKILLS AND ABILITIES AND BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF KNOWLEDGE, SKILLS, AND ABILITIES:

• TAKE EVERY OPPORTUNITY TO AMAZE THE GUESTS, CO-WORKERS SMILE, HAVE EYE CONTACT ANY GREET GUESTS, CO-WORKERS IMMEDIATELY
• MAINTAIN A WELL-GROOMED, PROFESSIONAL APPEARANCE AT ALL TIMES, INCLUDING UNIFORM AND NAMETAG 
• HANDLE SPECIAL REQUESTS PROMPTLY

• RESPOND PROMPTLY TO MANAGERS REQUESTS
• ATTEND REQUIRED MEETINGS
• BE ENTHUSIASTIC, HELPFUL AND A POSITIVE MEMBER OF THE TEAM
• BE PROFESSIONAL, RESPONSIBLE AND MATURE IN CONDUCT AND BEHAVIOR
• BE UNDERSTANDING OF, ENCOURAGING TO AND FRIENDLY WITH ALL CO-WORKERS
• BE SELF-MOTIVATED AND USE TIME WISELY
• COMMUNICATE PERTINENT INFORMATION

• RESPOND POSITIVELY TO NEW IDEAS
• ACCEPT CRITICAL/DEVELOPMENTAL FEEDBACK OPENLY
• ADHERE TO ALL WORK RULES, PROCEDURES AND POLICIES ESTABLISHED BY THE COMPANY
• BE CROSS-TRAINED AND AVAILABLE TO HELP OTHER DEPARTMENTS
• PERFORM OTHER ASSIGNMENTS AS REQUESTED BY THE MANAGEMENT STAFF
• MAINTAIN OPEN LINES OF COMMUNICATION WITH ALL DEPARTMENTS
• MODEL DESIRED BEHAVIOR

• BE KNOWLEDGEABLE OF POLICIES REGARDING EMERGENCY PROCEDURES, LOST AND FOUND ITEMS AND SECURITY CONCERNS
• ADHERE TO ALL HEALTH DEPARTMENT REQUIREMENTS

OTHER DUTIES

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

REQUIRED SKILLS / ABILITIES:

THE INDIVIDUAL HOLDING THIS POSITION MUST POSSESS THE FOLLOWING KNOWLEDGE, SKILLS AND ABILITIES: SOME OTHER COMBINATION OF SKILLS AND ABILITIES.

• MUST HAVE A COMPREHENSIVE KNOWLEDGE OF FOOD AND BEVERAGE PREPARATION AND SERVICE STANDARDS,
• GUEST RELATIONS AND ETIQUETTE.
• HOSPITALITY EXPERIENCE PREFERRED.
• ABILITY TO LISTEN EFFECTIVELY AND TO SPEAK ENGLISH CLEARLY TO COMMUNICATE WITH CUSTOMERS AND TEAM MEMBERS.
• LICENSES OR CERTIFICATES-ABILITY TO OBTAIN ANY GOVERNMENT‐REQUIRED LICENSES OR CERTIFICATES. FOR EXAMPLE: KANSAS CITY FOOD HANDLERS PERMIT, ETC.
• ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE)

PHYSICAL REQUIREMENTS:

IN ADDITION TO PERFORMANCE OF THE ESSENTIAL FUNCTION, THIS POSITION MAY BE REQUIRED TO PERFORM A COMBINATION OF THE FOLLOWING SUPPORTIVE FUNCTIONS, WITH THE PERCENTAGE OF TIME PERFORMING EACH FUNCTION TO BE SOLELY DETERMINED BY THE SUPERVISOR BASED UPON THE REQUIREMENTS OF THE HOTEL.

• PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED BY SUPERVISOR TO ADHERE TO HEALTH STANDARDS.
• PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS.

• PERFORM OTHER DUTIES.

EDUCATION / EXPERIENCE:

• PROOF OF AUTHORIZATION/ELIGIBILITY TO WORK IN THE UNITED STATES.
• HIGH SCHOOL DIPLOMA OR EQUIVALENT.

DESIRED SOFTWARE PROFICIENCIES:  NONE

SUPERVISORY RESPONSIBILITIES: NONE

PHYSICAL REQUIREMENTS:
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

• SUFFICIENT MANUAL DEXTERITY OF HAND TO LOAD AND UNLOAD THE DISHWASHER, HANDLE ALL SORTS OF KITCHEN EQUIPMENT, KNIVES, SLICING BLADES, ETC.
• ABILITY TO TRANSPORTLARGE TUBS WEIGHING UP TO 40 LBS. THROUGH A KITCHEN ENVIRONMENT.
• ABILITY TO WORK, STAND AND WORK IN CONFINED SPACES FOR LONG PERIODS OF TIME.
• ABILITY TO PERFORM DUTIES WITHIN EXTREME TEMPERATURE RANGES.
• THIS JOB OPERATES IN A KITCHEN ENVIRONMENT, HOUSED WITH EQUIPMENT SUCH AS AN OVEN, STOVE, DISHWASHER, SLICER, COFFEE MACHINE, STEAMER, MIXER AND CHEF’S KNIVES. THE TEAM MEMBER IS FREQUENTLY EXPOSED TO HEAT, STEAM, FIRE AND NOISE.
• THIS POSITION IS OCCASIONALLY REQUIRED TO SIT, STAND, REACH, LIFT, BEND, KNEEL, STOOP, CLIMB, PUSH AND PULL ITEMS WEIGHING 50 POUNDS OR LESS. THE POSITION REQUIRES MANUAL DEXTERITY; AUDITORY AND VISUAL SKILLS; AND THE ABILITY TO FOLLOW WRITTEN AND ORAL INSTRUCTIONS AND PROCEDURES.
• OSHA LAWS REQUIRE THE USE OF PERSONAL PROTECTIVE EQUIPMENT (PPE) WHEN PERFORMING WORK DUTIES THAT HAVE THE POTENTIAL OF RISK TO YOUR HEALTH OR SAFETY.
• NORMAL ROUTINE INVOLVES NO EXPOSURE TO BLOOD, BODY FLUID OR TISSUE, BUT EXPOSURE OR POTENTIAL FOR EXPOSURE MAY OCCUR.

Amazing Benefits At A Glance:

• $16.00 per hour
• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• 401(k) with company match
• Employee discount