Dock Worker 2

Job Title: Dock Worker 2

Department: Donated Goods Retail (DGR)

Reports to: Dock Manager


FLSA Status: Non-Exempt

Payrate: 14.50 / hour

Mission Support:

Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

Position Summary:

Responsible for processing goods and keeping equipment emptied for transportation flow according to GWH policy and ensuring the efficient and cost-effective operation and stewardship of the outlet store and donation center to maximize profitability for mission services funding.


Essential Duties and Responsibilities:

• Demonstrates GWH's Core Values in all actions.
• Ensures adherence to Guiding Principles and CARF standards.
• Operates forklift and other assigned equipment in a safe manner in accordance with organizational and safety policies and procedures.
• Ensures alignment and consistency of all aspects of the outlet store operations.
• Processes donated goods efficiently and effectively based on GWH's needs and adapts to changes in commodities processing as assigned.
• Bales merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be processed separately.
• Assist with quality control assurance.
• Maintains accurate bale count with production equivalent to 8-10 bales per 8-hour shift, averaging over 1 bale per hour.
• As assigned, sort totes and process each tote with a sense of urgency.
• Must be able to ensure that all products are constantly being rotated.
• Assist in efficient movement of goods on the dock or production areas, and when loading and unloading trucks with the aid of material handling equipment as needed.
• Fills Outlet boats with the product and rotates on and off the floor per rotation schedule.
• Sorts product into appropriate salvage, recycling, and trash based on current commodity expectations.
• Operates assigned material handling equipment in a safe and prudent manner in accordance with the laws of the State of Texas and GWH safety policies and procedures.
• Maintains processing area in a neat and clean condition.
• Use safe work procedures and personal protective equipment as required (i.e., lifting, use of proper equipment, etc.) and reports incidents and injuries immediately to a supervisor.
• Follows the identified compliance standards and GWH guidelines for processing different commodities.
• Report equipment, machinery, and other GWH property repairs and/or maintenance to a manager in a timely manner.
• Completed daily the required paperwork (e.g., forklift pre-use safety inspection, logs, maintenance reports, etc.) in an accurate and timely manner, in accordance with policies and procedures.
• Establishes and maintains a cooperative, functional work relationship with all Team Members.
• Performs other duties as assigned by Management.

Minimum Qualifications:

• High school diploma or equivalent preferred.
• Goodwill Forklift Certified.
• Six (6) months of experience as a Material Handler, or equivalent work experience required.
• Proficiency in Salvage tracking & reporting.
• Previous spotter experience is preferred.
• Safety certifications preferred.
• Knowledgeable in all loading techniques for all salvage load types.
• Ability to see details at close range (within a few feet of the observer), and adequate distance to guide the parking and operating of forklift.
• Ability to work independently.
• Skill in operation monitoring, watching indicators to make sure a machine is working properly.
• Ability to multi-task, make quick decisions and work in a team-oriented, fast-paced environment.
• Must have punctual and dependable attendance.
• Free from alcohol and drugs.

Physical Requirements/Work Environment:

The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift, up to, 40 lbs. and, occasionally, lift/move items, up to, 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.) Must be able to stand for extended periods of time.

Specific vision abilities include close vision, peripheral vision, depth perception, and the ability to adjust focus.

An indoor work environment with exposure to outside temperatures. The noise level in the normal work environment is, usually, moderate.

I understand this job description and requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be transferred to another location at the discretion of Management.

I have read this job description, and I will be able to perform the essential functions of this position with or without accommodation.