Dock Coordinator

Dock Coordinator

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

The Dock Coordinator primary responsibility is to oversee the loading and unloading of goods at the dock. This includes coordinating schedules, ensuring safety protocols are followed, inspecting incoming and outgoing shipments, maintaining accurate records, and liaising with other departments to facilitate smooth operations.

Reporting Location: Lee, FL

Compensation: $23.50

Shift differential: 6%-8% of base hourly rate paid for applicable hours worked

Schedule: 9:00 am - 9:00 pm 2/2/3 rotation

Benefits of working for Primo Brands:

• Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities:

• Run shipping and receiving requirements daily
• Support Warehouse loading if needed
• Coordinate truck traffic & execute daily dock schedules for both inbound and outbound loads
• Check trucks in/out of Das
• Monitor/PINC/Freight Roll
• Post orders in the SAP system
• Upload hard copies to freight roll it doesn't print out.
• Investigate, troubleshoot, and report inventory management failures
• Communicate with planning/transport/production front line and off-site warehouses as needed
• Maintain a clean and safe working environment in the warehouse, dock office, and yard
• Ensure daily warehouse Key Performance Indicators are met
• Maintain "First Expired First Out"
• Maintain professional and positive interactions with carriers
• Maintain a positive attitude, commitment, and dedication to success of the factory
• Maximize dock door utilization and line load opportunities, providing directions to Warehouse and Palletizer drivers as needed
• Post goods issue for all outbound loads
• Receipt of inbounds/returns within 24 hours of arrival
• Maintain accuracy of Yard Management in Freight roll
• Communicate with Yard Jockeys and Carriers to enhance dock efficiency
• Maintain Dock Office at or above 90% 5s standard
• Resolve order and goods issue discrepancies
• Reconcile the expected goods
• Support production with purchase order creation as needed
• Complete product traceability and withdrawal reports
• Complete order exceptions as needed
• Proactively communicate within Warehouse Team and with other Departments for issue resolution and process improvements
• Other duties as assigned by Resource

Qualifications:

• High School Diploma, GED, or equivalent work experience
• 2-3 years of experience in inventory or warehouse preferred
• Customer service and communication skills
• Proficient computer skills including but not limited to: Microsoft applications including Excel, Email, word. SAP knowledge is a plus
• Organizational skills with the ability to continuously handle multiple tasks in a fast-paced environment
• Ability to interact effectively with the Leadership Team
• Prior forklift and yard truck experience preferred
• Ability to handle multiple people and projects in a fast-paced environment
• Excellent communication and organizational skills
• Ability to work independently and in a team environment
• Must be flexible in working hours – overtime, vacation coverage, and off-shifts
• Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Primo Brands' established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill.

At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.