Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA with employer match
• Health stipend
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent with State Farm, I earned a degree in chemical engineering and later completed my MBA in finance. My background includes sales roles with Boeing as well as software sales during the COVID era, giving me a strong foundation in communication, strategy, and relationship-building.

I attended the University of Washington for undergrad and am married with three kids. I live close to the agency and am very passionate about staying involved in the local community and building meaningful relationships where we live and work.

Community involvement is a major part of our agency culture. We partner with local nonprofits, sponsor local sports teams, and encourage our team to stay active in community events and volunteer opportunities. I always make it a priority to recognize and highlight team members who give back.

Our agency offers 11 days of PTO, paid holidays, a Simple IRA with a 3% match, a monthly health stipend, and licensing reimbursement. Were committed to creating an environment where people can grow professionally while maintaining balance outside of work.

Our culture is highly growth-focused, and were proud to be one of the top-growing agencies in the area. Im looking for someone who is motivated, driven, and excited about growing alongside a developing agency. If youre someone who enjoys being part of a fast-moving environment with strong opportunities for development and impact, this could be a great fit for you.

ROLE DESCRIPTION:
Tyler Volk - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.