BAKERY/CLERK

The role of a Bakery Clerk:

-A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.

-As a Bakery team member, you will establish and maintain a safe and clean environment that encourages our customers to return.

-Bakery Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.

-Most importantly, as a Bakery team member you should demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

What you'll get from us:

Comprehensive Benefits: Healthcare, Emotional, Financial, and More:

-The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans.

-Paid time off such as vacation and sick leave.

RESPONSIBILITIES As a Bakery Clerk you will:

• Bakery Clerk will prepare items per customer requests using proper bakery equipment.

• Bakery Team Member should offer product samples to help customers discover new items or products they inquire about.

• Bakery Clerk will be able to inform customers of bakery specials.

• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.

• Recommend bakery items to customers to ensure they get the products they want and need.

• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.

• Prepare foods according to the food temperature logs and follow cooking/baking instructions.

• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.

• Adequately prepare, package, label and inventory ingredients in merchandise.

• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Understand the store's layout and be able to locate products when requested by customer.

• Stay current with present, future, seasonal and special ads.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

• Promote trust and respect among associates.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Adhere to all food safety regulations and guidelines.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Display a positive attitude.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS What we need from you:

• Outstanding customer service skills

• Desire to gain an understanding of food production and basic cooking techniques

• Effective communication skills and willingness to work as part of a team

• Strong work ethic and ability to work in a fastpaced environment with a sense of urgency

• Good basic math skills

• Ability to obtain current food handlers permit once employed