Client Services Representative

Job Summary

A growing organization in the wholesale trade industry is seeking a Client Services Representative for a temp-to-hire opportunity in Pico Rivera, CA. This role is ideal for a highly organized customer service and administrative support professional with experience in the furniture industry or a closely related field.

The Client Services Representative will support the Account Manager throughout the full order development process, including proposal preparation, order placement, vendor follow-up, shipment coordination, client status updates, and invoice support. This position offers a collaborative team environment, supportive leadership, ongoing systems and industry training, and the opportunity to build a long-term career with a stable organization.

This is a strong fit for someone who enjoys multitasking, tracking details, communicating across internal teams, and helping ensure orders are completed accurately and on schedule.

Key Responsibilities

- Support the Account Manager with proposal development, order processing, purchase order documentation, client invoicing, and order follow-up.
- Review specifications, pricing, discounting, fabric and finish schedules, labor quotations, and sales order documents for accuracy and completeness.
- Submit purchase orders to manufacturers, verify acknowledgements, confirm ship dates, and follow up with vendors to resolve timing or accuracy issues.
- Coordinate with internal teams, warehouse personnel, trucking partners, and client contacts regarding order status, deliveries, installations, and scheduling changes.
- Prepare delivery packets, status reports, acknowledgements, billing documentation, and freight claim paperwork within required timelines.
- Monitor open orders, not fully invoiced orders, deposits, completed projects, and partial billing opportunities in partnership with the Account Manager.

Compensation and Benefits

- Pay: $25.00 to $32.00 per hour.
- Job Type: Temp-to-hire.
- Location: Pico Rivera, CA.
- Work Arrangement: Hybrid work from home on Fridays.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- 3 to 5 years of related administrative, client services, customer service, order processing, logistics, or account support experience preferred.
- Experience in the furniture industry or a closely related industry is required.
- Ability to review detailed specifications, pricing, purchase orders, signed proposals, contracts, vendor quotes, and order documentation for accuracy.
- Strong order tracking, follow-up, scheduling, and documentation skills.
- Proficiency with Microsoft Office and Outlook.
- Strong multitasking, organization, prioritization, and time management skills.
- Ability to communicate professionally with internal teams, vendors, warehouse personnel, trucking partners, and client contacts.
- Detail-oriented approach with the ability to identify missing information, unclear specifications, and order discrepancies.
- Willingness to participate in ongoing systems and industry training.

Preferred Qualifications

- Product knowledge within commercial furniture, office furniture, or related furniture systems.
- Experience working with manufacturers, vendor acknowledgements, freight claims, warehouse coordination, or installation scheduling.
- Familiarity with order management systems, purchase order uploads, client status reporting, and invoicing workflows.