Process Documentation Specialist

Job Description

Job Description

Job Title: Process Documentation Specialist

Job Description

The Process Documentation Specialist creates clear, accurate, and user-friendly standard operating procedures (SOPs) and work instructions by closely observing manufacturing operations and translating those activities into professional documentation. This contract role, expected to last 36+ months, balances hands-on time on the plant floor with focused writing and editing work in an office environment. The position follows a MondayFriday day shift schedule, with hours that may fluctuate based on quality control and production needs in a facility that operates four 10-hour shifts starting at 5:00 a.m.

Responsibilities

• Spend significant time on the manufacturing floor observing operators, machinists, and production employees performing their work to understand each process in detail.
• Ask targeted questions to employees to clarify each step of the process and capture critical details, nuances, and decision points.
• Take thorough notes and document processes in clear, logical, step-by-step sequences that employees can easily follow.
• Capture and incorporate photos, diagrams, and other visuals into documentation when they improve clarity and make instructions easier to understand.
• Convert floor observations into professional SOPs, work instructions, and other process documentation using consistent formats and templates.
• Review completed documents with operators, supervisors, team leads, and other appropriate employees to verify accuracy and completeness.
• Return to the manufacturing floor when information is unclear, incomplete, or inconsistent to gather additional details and resolve questions.
• Identify missing, outdated, or inconsistent documentation and proactively seek clarification to bring all documents up to date and in alignment.
• Organize completed documentation so that information is consistent, logically structured, and easy for employees to access and follow.
• Balance time effectively between hands-on observation on the plant floor and writing, editing, and formatting documentation at a computer.
• Support manufacturing quality and process improvement efforts by ensuring documentation accurately reflects current best practices and standards.
• Collaborate with quality, production, and technical staff to align documentation with quality assurance requirements and manufacturing processes.

Essential Skills

• Proven experience writing SOPs, work instructions, process documentation, or technical documentation.
• Ability to observe a process and translate it into clear, simple, step-by-step written instructions that are easy for others to follow.
• Strong Microsoft Office skills, particularly in creating, formatting, and editing professional documents.
• Excellent written communication skills with strong grammar, clarity, and attention to detail.
• Strong organizational skills with the ability to manage multiple documents and processes simultaneously.
• Comfort working directly with operators, machinists, leads, and supervisors on a manufacturing floor.
• General understanding of manufacturing and production operations, including how different roles and processes interact.
• Comfort working in an active industrial environment with noise, dust, and production activity.

Additional Skills & Qualifications

• Experience with manufacturing documentation, including standard operating procedures and quality documentation.
• Exposure to machining, manufacturing technician work, or process technician roles.
• Familiarity with quality assurance practices in a manufacturing setting.
• Ability to incorporate visuals such as photos and diagrams into technical documents to improve usability.
• Strong interpersonal skills for interviewing subject matter experts and building rapport with production staff.
• Interest in process improvement and continuous improvement initiatives within a manufacturing environment.

Why Work Here?

Employees join this organization to be part of an established global manufacturer with a long history of growth and stability. The facility is modern and well-maintained, and many employees have built long-term careers here, with tenures often exceeding 15 years. Team members work in a true manufacturing environment alongside experienced machinists, machine operators, assemblers, and production employees, gaining direct exposure to specialized manufacturing processes. The culture emphasizes a growth mindset, innovation, continuous improvement, and a coaching approach where employees are encouraged to share ideas and speak up. This role offers a meaningful blend of hands-on plant-floor engagement and office-based documentation work, allowing you to see the direct impact of your efforts as employees use the SOPs and work instructions you create for training and daily reference.

Work Environment

The role splits time between an office setting and the manufacturing floor within a graphite manufacturing facility. The environment is an active industrial setting where graphite dust, noise, and general production debris may be present. The position requires extensive walking on the floor, observing operators and machinists, taking notes and photos, and gathering information before returning to a computer to create and refine SOPs and work instructions. The plant operates four 10-hour shifts starting at 5:00 a.m., and this position follows a MondayFriday day shift schedule with hours that may fluctuate based on quality control and production demands. Individuals who are comfortable in a hands-on, industrial manufacturing environment and who can move easily between floor work and office work will be the best fit.

This is a Contract position based out of Aurora, OH.

The pay range for this position is $23.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Aurora, OH.

This position is anticipated to close on Nov 13, 2026.

This is a fully onsite position in Aurora,OH.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.