Night Auditor

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities: • Handle reservations via phone, email, or in person, including individual and group bookings. • Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression. • Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction. • Prepare and distribute nightly reports, ensuring accurate financial and operational records. • Process payments, generate invoices, and reconcile transactions at the end of each shift. Qualifications: • Proven customer service experience with a strong guest-focused mentality • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Experience in hospitality is preferred but not required—we welcome applicants at all experience levels. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Compensation: $16 hourly

•