Assistant Store Manager - Account Retention and Leadership
$18 per hourMajik Enterprises International
Description:
4x Best Places to Work in PA (20222025)
Ahora contratando! Se habla espaol
Looking for more than just a job?
At Majik, youll build real relationships, earn bonuses, and grow your career.
No rent-to-own experience? No problem we train you.
"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae
Who We Are
We Serve Others
We Do What It Takes
We Own It
Were passionate about helping employees grow and delivering great customer experiences!
Pay + Perks
- Starting at $18+/hour & Monthly Bonus Potential
- 3 Weeks PTO + Paid Holidays
- Medical, Dental, Vision + 401(k) Match
- Employee Discounts + Loyalty Rewards
- Career Growth Opportunities (we promote from within)
- Weekly Pay
- Reimbursement Toward Home & Vehicle Purchase (after 1 year)
- Bilingual candidates may earn additional pay!
- ...and so much more!
Who Succeeds in This Role
- Takes ownership of results and account performance
- Leads by example while staying hands-on
- Comfortable managing customers, collections, and team accountability
- Handles tough conversations professionally
- Driven by goals, metrics, and continuous improvement
What Youll Do
- Support the Store Manager in driving overall store performance
- Lead daily operations across sales, account retention, and service
- Coach and hold team members accountable to expectations
- Review reports and act on opportunities to improve results
- Oversee customer accounts and follow up on past-due balances
- Guide team on retention and collection strategies
- Review payment histories and support action plans
- Ensure accurate documentation of interactions and payments
- Coordinate field visits and delivery schedules
- Maintain store standards (inventory, merchandising, cleanliness)
- Step in to lead the store when needed
Leadership Responsibilities
- Supervise and support a small team (13 employees)
- Assign tasks, provide coaching, and follow up on results
- Train team members on sales, service, and retention best practices
What Were Looking For
- 1+ year of leadership or supervisory experience preferred
- Retail, collections, or customer service background preferred
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple priorities and performance expectations
- Valid drivers license with insurable driving record
- Ability to lift up to 25 lbs (assistance for heavier items)
Schedule
Full-time (40 hours/week), 5-day workweek
MondayFriday: 10am7pm, Saturday: 10am6pm (required), Sunday: Closed
Additional Information
Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law
Compensation details: 18-22 Hourly Wage
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