ER Client Services Representative (CSR)

Emergency Veterinary Client Service Representative (CSR)Do you thrive in fast-paced environments and enjoy supporting people during stressful moments? Virginia Veterinary Specialty & Emergency is seeking a compassionate and detail-oriented Client Service Representative (CSR) to join our Emergency Department. This role is essential in providing exceptional customer service to pet owners while supporting our veterinary team in delivering critical care.As an Emergency Veterinary CSR, you'll often be the first point of contact for clients and their pets. You will provide empathy, professionalism, and clear communication while ensuring smooth hospital operations. This is an opportunity to be part of a life-saving veterinary emergency team and make a meaningful impact every day.Position DetailsFull-time: 3 x 12-hour shifts1 week day swing 11AM - 11PMSaturday and Sunday 7AM - 7PMDedicated to our Emergency Department (nights, weekends, and holidays required)Night differential pay for evening and overnight shiftsCollaborative, supportive, and mission-driven hospital environment