Account Specialist II

The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. The current vacancy is in Ukiah.

Under general supervision, the Account Specialist II performs intermediate accounting and clerical support duties of moderate difficulty that require independent judgment and demonstrated knowledge of accounting principles and departmental procedures. Duties may include resolving account discrepancies, processing financial transactions, preparing detailed financial reports, and answering questions about tax bills, invoices, licenses, and related issues both in person and over the phone, and operating various office equipment

Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Job Requirements and Minimum Qualifications

Duties may include but are not limited to the following:

• Performs department-specific accounting and bookkeeping tasks in compliance with County policies and procedures.
• Processes accounts payable and accounts receivable by entering payment information into financial systems and verifying invoice accuracy against purchase orders.
• Makes journal entries to support financial record-keeping.
• Reviews claims and invoices for accuracy and compliance with County policies and identifies and corrects discrepancies.
• Researches and corrects errors to maintain the integrity of financial records.
• Accepts payments, provides change, and issues customer receipts, handling cash transactions accurately.
• Types correspondence and reports, maintaining professional communication standards.
• Opens, stamps, sorts, and distributes mail.
• Files and retrieves documents from the filing system, maintaining organized record-keeping.
• Makes travel arrangements and maintains office equipment, supporting operational needs.
• Processing payroll/timesheets by tracking and verifying hours and entering information into the payroll system, supporting timely payroll processing.
• Prepares routine reports to meet local, state, and federal requirements.
• Organizes committee meetings, prepares and distributes agendas and meeting materials, arranges facilities or virtual meeting platforms and may act as primary point of contact.
• May train other staff.
• May make daily or weekly bank deposits and balance cash drawer, maintaining financial accuracy and integrity.
• May serve as backup to the department front office/front counter support, including answering incoming calls, greeting and directing visitors, delivering courteous and professional customer service to the public, vendors, contractors, and County staff.
• Perform other related duties as assigned.

Minimum Qualifications Required

Education and Experience:

Graduation from high school or G.E.D. AND two years of clerical experience with an emphasis on accounting support duties (accounts payable/receivable, receiving/processing payments, preparing routine financial reports) and general clerical tasks, including telephone operations and record management.

OR

One year of full-time experience as an Account Specialist I with Mendocino County.

OR

An equivalent combination of related education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:

Valid Driver's License is preferred but not required. Some positions in this classification may require possession of a valid California driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Knowledge, Skills, and Abilities

Knowledge of:

• Clerical operations and standard office protocols, including office coordination, workflow processes, record keeping, report preparation, filing methods, and records management techniques, Meeting coordination, calendar management, and business correspondence practices.
• Basic accounting and bookkeeping practices.
• Principles, practices, methods and terminology of financial and statistical record keeping.
• Standard arithmetic, including percentages and decimals.
• English language structure and content, including word meaning, spelling, rules of composition, and grammar.
• Proficiency with computers, standard office software applications, and general office equipment necessary to perform essential job functions.

Skill in:

• Essential use of tact, discretion, initiative, and independent judgment within established guidelines and protocols
• Resolving clerical challenges, including problem-solving techniques and efficient workflow solutions.
• Techniques for research, compilation, and summarization of diverse informational and statistical data and materials.
• Data and retrieval techniques, with emphasis on accuracy, efficiency, and attention to detail.
• Performing clerical accounting work, including posting and verifying data.
• Delivering responsive and courteous customer service in person, by phone, and in writing, with the ability to manage difficult or sensitive interactions with tact, discretion, and professionalism.

Mental and Physical Abilities:

• Read and comprehend instructions, routine correspondence, and memos.
• Understand and carry out oral and written instructions.
• Follow County and department-specific policies, procedures, codes, and ordinances.
• Build and maintain effective working relationships with others.
• Solve problems involving several concrete variables in standardized situations.
• While performing the essential functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear.
• Lift and carry, push and/or pull, or move objects weighing up to 25 pounds.

Selection Procedure & Other Important Information

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
• You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference "see résumé" will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.

• If you are using education to meet the minimum qualifications for this classification, please submit unofficial transcripts with your application. Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must provide an education evaluation. The education evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found at This education evaluation is the responsibility of the applicant and must be submitted with the application.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an application appraisal exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing: The County of Mendocino is committed to the full inclusion of all qualified individuals. In accordance with the Americans with Disabilities Act (ADA) and California's