Patient Services Representative

Job Title

Duration: 03 Months

Job Description

The PSR will be responsible for providing excellent customer service to patients while ensuring accurate administrative and front-desk operations in a medical clinic setting.

Responsibilities

• Greet and assist patients during check-in and check-out.
• Verify insurance information and collect co-pays/payments.
• Schedule and confirm follow-up appointments.
• Answer and manage incoming calls in a professional manner.
• Support the Front Office Team Lead with administrative duties.
• Manage referrals and obtain prior authorizations from insurance companies.
• Travel / Float REQ: Yes - Traveler will have a home base but could float to all Cape Canaveral, Holmes Regional, Palm Bay, or Viera.
• Top two locations are Gateway (1223 Gateway Dr, Melbourne, FL 32901) and Viera MOB (Medical Office Building) (8725 N Wickham Rd, Viera, FL 32940) but they will be required to float to all locations.
• Shift - Mon-Fri, some offices are 8:00-4:30 and some are 8:30-5.
• They need to be able to work either, depending on the office.
• Dress: Black Polo Shirt and Khaki dress pants.
• No Requested time off allowed.

Experience

• 2 Years of relevant Experience. EPIC experience is required.

Education

• High school diploma (or equivalent) and 2 years of experience, OR associate degree with 1 year of clerical/healthcare experience, OR Certified Administrative Professional with 12 years of experience. EPIC system experience is required. Strong organizational, multitasking, and communication skills. Ability to work effectively in a fast-paced healthcare environment.

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.