Field Services Engineer

Field Service Engineer Location Fairfield, New Jersey (On-site when not traveling) Travel Approximately 40% during the training period (United States, Canada & Puerto Rico), decreasing over time About The Client Our client is a global leader in the design and manufacturing of high-performance processing and packaging equipment for the pharmaceutical, nutraceutical, and cosmetic industries. The company is recognized for its advanced engineering, long-term customer relationships, and collaborative culture. Employees enjoy a stable environment where technical excellence, teamwork, and continuous learning are highly valued. Position Overview Our client is seeking a Field Service Engineer to join its growing technical team. Key Responsibilities Install, commission, troubleshoot, and repair pharmaceutical processing equipment at customer sites. Perform preventive maintenance and technical inspections. Diagnose mechanical, electrical, and automation‑related issues. Support machine validation activities and understand pharmaceutical industry requirements. Provide technical assistance to customers both remotely and on‑site. Collaborate closely with the engineering and technical teams in both the United States and Italy. Participate in technical training both domestically and internationally. Document service activities and prepare detailed service reports. During the training period, shadow the current Field Service Manager to learn customer management, service planning, and team coordination. Qualifications Required 3+ years of experience servicing automated industrial machinery. Strong mechanical troubleshooting skills. Good electrical troubleshooting knowledge. Experience working with PLC‑controlled equipment (Allen‑Bradley preferred; B&R knowledge is a plus). Ability to diagnose machine issues independently. Experience with pharmaceutical processing equipment is strongly preferred. Understanding of equipment validation within regulated pharmaceutical environments. Willingness to travel extensively throughout North America during the training period. Valid driver's license and passport. Availability to provide emergency customer support, including weekends and after‑hours interventions, as required to support 24/7 pharmaceutical manufacturing operations. Preferred Experience with one or more of the following equipment: Capsule filling machines Tablet presses Pharmaceutical processing equipment High‑speed automated machinery Experience with robotics (FANUC or similar) is considered a plus but is not required. What We're Looking For Enjoys solving challenging technical problems. Takes ownership and responsibility. Thrives in a collaborative, family‑oriented culture. Is willing to support customers whenever needed. Values long‑term career growth and stability. Demonstrates integrity, humility, and professionalism. Compensation & Benefits Compensation: 100 K – 110 K + Paid overtime Annual bonus: subject to performance Company vehicle allowance 100% employer‑paid medical insurance 401(k) Safe Harbor plan (3% employer contribution) Training in the United States and Italy (if necessary) #J-18808-Ljbffr