Patient Charge Specialist

Position Summary

Patient Charge Specialist | Join a High-Impact Healthcare Team!

Heart South - 1022 North 1st Street, Suite 500, Alabaster, AL 35007

Full-Time | Day Shift

About the Role

Are you detail-driven with a passion for accuracy and supporting patient care behind the scenes? Join our team at Heart South as a Patient Charge Specialist, where your work directly impacts the integrity of patient billing, documentation, and overall healthcare operations.

In this role, you'll play a key part in ensuring accurate charge capture, supporting clinical teams, and maintaining compliance with billing processes-all while contributing to a collaborative and high-performing environment.

About Baptist Health Medical Group

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient's total healthcare needs.

As part of Baptist Health's extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.


Providing expert care in over 18 areas of focus - from primary care to specialty institutes - Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL BENEFITS START DAY ONE

Responsibilities

What You'll Do

• Perform daily data entry and maintain accurate charge information to support billing operations
• Review and verify physician documentation to ensure accurate and compliant billing
• Reconcile daily charges and ensure all billing outputs are complete and accurate
• Partner with clinical, coding, and financial teams to support proper documentation and medical necessity
• Assist in resolving billing discrepancies and operational issues efficiently
• Enter and manage coding results within the billing system to support timely reimbursement
• Serve as a resource for team members, providing guidance on charge entry and processes
• Maintain detailed reports and support ongoing workflow tracking and compliance

Qualifications

• What You Bring

• High school diploma or equivalent required
• 2+ years of experience in a hospital, healthcare, or physician office setting
• Strong understanding (or willingness to learn) medical terminology within the first 6 months
• Experience with healthcare billing systems and Microsoft Office (Word, Excel)
• Excellent attention to detail, organization, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment