Client Services Coordinator - Auto Tag & Title Services

Job Description Job Description Boca Auto Tag & Title is a small, family-owned agency providing high-touch, concierge-level service for vehicle title and registration processing. We are not the DMV — we work directly with the DMV and Tax Collector on behalf of our clients to complete transactions accurately and efficiently. We are seeking a professional, energetic, detail-oriented, and client-focused individual to join our team in a front-facing role that combines customer experience and administrative support . Position Overview This role serves as the first point of contact for clients , both in person and by phone/email. The ideal candidate will be comfortable managing client interactions with professionalism and clarity, while also supporting the internal processing of applications and documentation. This is a structured, fast-paced environment that requires both strong communication skills and attention to detail . Key Responsibilities Client Experience (Primary Focus): Greet and assist clients in a professional and welcoming manner Answer incoming calls and respond to emails with clear, accurate information Guide clients through service requirements, timelines, and next steps Maintain an organized and efficient front desk environment Administrative & Processing Support (Secondary): Review and organize vehicle title and registration paperwork Scan and upload client documents into internal systems Prepare application packets for submission to the Tax Collector Support the processing team with day-to-day administrative tasks Qualifications Strong interpersonal and communication skills Professional demeanor and ability to interact confidently with clients Highly organized with strong attention to detail Ability to manage multiple tasks in a fast-paced environment Comfortable working with structured processes and legal documentation Comfortable working with multiple document formats (PDF, Word, email attachments) and maintaining organized digital files within a structured workflow Preferred Experience Customer-facing roles such as hospitality, front desk, or administrative support Experience with vehicle title work, DMV, tax collector offices, or dealerships (a plus, but not required) Additional Information This is a paperwork-intensive role requiring accuracy and organization The position involves frequent client interaction throughout the day We provide a premium, service-focused experience for our clients This role offers the opportunity to develop a strong foundation in the vehicle title and registration process, which is valuable experience for those interested in the automotive, dealership, or auction industries. For those interested in cars, this is a great opportunity to gain insight into the administrative side of vehicle ownership, sales, and registration. Position Details Monday–Friday, daytime hours (no weekends) In-person position located in Boca Raton, Florida #J-18808-Ljbffr Grace Capital Asset Management Inc. DBA Sipowski Insurance and Boca Auto Tag and Title