Field Service Technician

Donnellon McCarthy Enterprises, a leader in the Office Technology industry, is seeking talented Field Service Technicians to join our winning team in the Cleveland, OH area. We pride ourselves on working hard, delivering award-winning service, and having fun along the way. We offer a competitive salary, excellent benefits, and opportunities for growth. If you’re a dedicated professional with technical expertise and a passion for customer service, we’d love to start the conversation! Job Summary: As a Field Service Technician, you will be responsible for providing on-site emergency repair and routine maintenance for copiers, printers, and other specialized industry-related devices. Essential Functions: Perform routine maintenance and emergency repairs on multi-function devices. Maintain proper inventory of spare parts in the company-provided vehicle. Keep accurate electronic maintenance records for serviced devices. Manage daily workload within assigned territory to maximize productivity. Complete manufacturer and in-house technical training as required. Qualifications: Excellent customer service and relationship-building skills. Valid driver’s license with a clean driving record. 2-year degree or diploma in electronics, computer-related fields, or equivalent experience preferred (but not required). Proficient in using laptops and crossover cables for troubleshooting. A, Net, or other related certifications are a definite plus. Strong electro-mechanical aptitude with experience using basic hand tools. Ability to interpret technical documentation and read schematics. Highly detail-oriented, self-motivated, and capable of working independently. Benefits: We offer a comprehensive Advantage Compensation Package , including: Major Medical, Dental, Vision, Life, and AD&D Insurance. Flexible Spending Account (FSA) / Health Savings Account (HSA). 401(k) retirement plan with company match. Employee Referral Bonus Program. Company vehicle. Work Location: On-site across multiple client locations in the Cleveland area. Job Type: Full-time Ability to Relocate: Cleveland, OH 44114: Relocate before starting work (Required) Work Location: On the road Compensation details: 18-20 Hourly Wage PI3b0d623026b0-25448-39526714aa415a4b-8b21-40fc-a65c-70d2b25ca29a