Veterinarian Customer Service Rep

Job Description

Job Description

Job Summary:
As a Veterinary Receptionist, you’ll be the first point of contact for our clients. You’ll play a vital role in ensuring smooth communication between pet owners and our veterinary team, while helping to maintain a positive and efficient clinic environment.

Responsibilities:

• Greet clients and their pets warmly upon arrival.
• Answer phones, schedule appointments, and manage the appointment calendar.
• Check clients in and out, process payments, and handle basic billing.
• Maintain accurate patient records and update information as needed.
• Communicate with clients about their pet’s care and next steps.
• Provide support to veterinary staff as needed.
• Ensure the front desk area is clean, organized, and welcoming.

Qualifications:

• Previous experience in a veterinary or medical office preferred, but not required.
• Excellent communication and customer service skills.
• Comfortable handling pets and speaking with owners.
• Strong attention to detail and ability to multitask.
• Familiarity with veterinary software is a plus.
• High school diploma or equivalent.

Why Join Us?

• A supportive, pet-loving work environment.
• Opportunities to learn and grow in the veterinary field.
• Competitive pay and Full benefits – PTO, Paid holidays, health insurance, discounts, 401k match etc.