Bilingual Loan Sales Specialist

Bilingual Loan Sales Specialist

Location: Olathe, Kansas

What makes a Bilingual Loan Sales Specialist successful at OneMain? Check out the top traits we're looking for and see if you qualify.

• Compassionate
• Entrepreneurial
• Team Player
• Personable
• Goal Oriented
• Multi Tasker

Being surrounded by people who care and bring positive energy really motivates me to keep growing my career. Knowing I'm part of a group that shares the same mission and supports one another makes me look forward to coming to work.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.