Customer Service Representative
JPS Insurance Agency
Job DescriptionJob DescriptionWe are a family owned independent insurance agency seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:Handle inbound calls, client inquiries and service requestsProvide information about the products and servicesTroubleshoot and resolve issues and concerns for clientsDocument and update client records based on interactionsAssist agency management and team members with clerical and administrative dutiesNO COLD CALLING OR PROSPECTINGTHIS POSITION IS NOT REMOTEQualifications:Positive attitude is essentialProfessional demeanorExcellent written and verbal communication skillsPrevious experience in customer service, sales, or other related fields is a plusAbility to build rapport with clientsAbility to prioritize and multitask\nCompany DescriptionWe are a family owned independent insurance agency specializing in personal lines and commercial lines insurance. We are highly committed to our clients and to our employees.Company DescriptionWe are a family owned independent insurance agency specializing in personal lines and commercial lines insurance. We are highly committed to our clients and to our employees.
Vacancy posted 3 days ago
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