Maintenance Supervisor

Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe that, together, we lead and succeed. We empower each other to lead by example, collaborate, and evolve, creating an environment where every voice is heard and every individual has opportunities to grow as the company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work, ranked in the NMHC top 50 professionals, and is a member of the Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). Position Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager to oversee the activities of assigned staff and vendors to ensure property maintenance. Essential Duties & Responsibilities Maintenance Management Regular/daily onsite attendance is required Coordinate, schedule, and respond to resident/management requests and work orders Ensure all repairs and replacements necessary for community common areas and units Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Maintain hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Responsible for essential control of community Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, and work in progress Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Participate in on-call emergency at community Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, dealing with inadequate service) Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., walk units to ensure make-ready and work orders are completed) Personnel Management Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed Provide Community Manager input regarding employee performance evaluations Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks Promote harmony and quality job performance of staff through support and effective leadership Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Project a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community as delegated by the supervisor Education/Experience High School Diploma or Equivalent EPA & CPO certification required; HVAC desired Ability to understand and perform all on-site software functions; basic computer skills required Must have basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements Employees are regularly required to move about to accomplish tasks, communicate with others, and perform repetitive motions; must be able to work overtime, weekends, and on-call property emergencies May be required to operate in various environments, including tight and confined spaces, uneven terrain, stairs, ladders, and overhead positions; able to lift and maneuver objects 100+ lbs.; exposed to outdoor weather elements and hazardous chemicals Occasionally required to remain stationary for prolonged periods License/Equipment Must have reliable transportation due to the emergency on-call requirement At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background and training, certifications, and other relevant experience. Our employment offer includes a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability insurance), 401(k) with employer matching, and commission and performance bonuses when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range $25 per hour to $26 per hour This job description is a guide of expected duties and is not all-inclusive. The employee understands that the job description is neither complete nor permanent and may be modified at any time. This is a safety-sensitive position and may be subject to additional compliance requirements. #J-18808-Ljbffr Asset Living