Strategic Workforce Manager — Forecasting & Staffing
Jobtailor
Jobtailor is seeking a Workforce Manager to develop forecasts for call volume and lead transfers, turning insights into actionable staffing plans. You will guide scheduling, real‑time queue management, and reporting for leadership. The role requires building a high‑performing WFM team, translating data into staffing strategies, and collaborating with Sales, Training, QA, IT, and HR to support live lead programs. #J-18808-Ljbffr Jobtailor
Vacancy posted 4 days ago
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