Intensive Care Manager (Gallatin, TN)

Job Title Intensive Care Manager (Gallatin, TN) Location & Schedule Gallatin, TN. Monday to Friday, 8:00AM – 4:30PM. Salary and Incentives $43,500 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement provided. Job Summary Provide continuous treatment team care management services to children and youth with serious emotional disturbance or severe mental illness, their families, and other team members’ consumers. Mentor new care managers on basic skills. Responsibilities Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met. Assist with referral and linkage to community resources and advocate for consumers whenever necessary. Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards. Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated. Ensure efficient transition of consumers when needed within the Agency and the community. Meet productivity standards as indicated in the Policies and Procedures. Meet regularly with Care Management Supervisor (individual and group). Attend morning and weekly team meetings as scheduled. Follow up with the plan(s) developed in each meeting. Attend quarterly All Care Management meetings/trainings. Facilitate education of consumers and/or involved collaterals to psychiatric diagnosis and appropriate treatment options. Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions. Develop and maintain relationships within family unit and supports. Ensure timely and appropriate documentation as required by the Agency. Develop and maintain community relations through prompt follow‑through with contacts. Continual involvement in the family system, school system and other systems in which the family may be involved (juvenile justice, other supportive agencies, etc.). Requirements Bachelor’s Degree in a health‑related field of counseling, psychology, social work or other behavioral health field. Candidates with a bachelor’s degree in criminal justice must have fifteen college‑level semester hours of coursework in behavioral health. Valid Tennessee Driver’s License. Acceptable Motor Vehicle Report (MVR). Acceptable Criminal Background Investigation. Personal Automobile Insurance. Cell Phone. Transportation that seats 4 people. About You Team oriented; attends team meetings and assists other care managers as needed. Aware of the role they play on the team and can diffuse even high‑tension situations comfortably. Recovery focused; individualized service plans; progress notes reflect quality service. All domains are addressed with each consumer as needed. Utilizes natural supports within the community. Tolerant/patient to work through barriers. Side‑by‑side philosophy; CM is in the home regularly. Time management/organization; meets deadlines; prepared for meetings. Assessments and service plans are completed timely; progress notes are entered timely. Plans for time off; prioritizes well; self‑disciplined; flexible; integrity and trust. Honesty, professionalism, dependability, strong follow‑through; approachability; engagement skills. Crisis management skills; ability to give and accept feedback; ability to work with other departments. Understanding and empathetic; good listener; Joint Commission competencies (effective communication, documentation, treatment planning). Physical Demands and Work Environment The physical demands and work environment characteristics described are representative of those required to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform its essential functions. Physical demands include occasional standing, walking, sitting, using hands, reaching, talking and hearing; occasional lifting/moving up to 15pounds. Vision requirements: close, distance, color, peripheral, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate. Benefits Medical insurance / Prescription drug coverage Health savings account Dental insurance Vision insurance Basic life and AD&DD insurance Short‑ and long‑term disability Supplemental life insurance Cancer insurance Accident insurance Critical illness insurance 403(b) – Retirement plan Calm App for medication and mental health Gym membership discounts Equal Employment Opportunity Statement Mental Health Cooperative embraces inclusion, diversity and equal opportunity. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. #J-18808-Ljbffr MHC Mental Health Cooperative, Inc.