Client Services Casework Analyst

Responsibilities Reconciles inaccurate or conflicting customer information through processing Utilizes various systems to locate and update client data Communicates with clients and the field by phone and email Reviews training manual to ensure appropriate handling of work Follows standard work process to meet hourly target Analyzes and redistributes cases by identifying problems Responsible for adding value to the team and maintaining positive relationships with team members Requirements High School diploma required One year of customer service experience or experience analyzing data Ability to handle a large volume of work accurately and promptly Strong organizational skills required Demonstrated data entry skills Ability to use Microsoft Windows Ability to analyze and interpret technical data Effective communication skills Demonstrated ability to solve problems independently Customer service experience is preferred. #J-18808-Ljbffr Jobtailor