Customer Service Representative

Customer Service Representative

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

Key responsibilities include:

• Stocking and organizing merchandise
• Maintaining department standards
• Ensuring product freshness
• Building and maintaining store displays
• Providing superior customer service
• Merchandising product effectively
• Cleaning and sanitizing sales floor, display cases, prep areas, and equipment
• Complying with departmental SOPs and store operating procedures

Additional department-specific responsibilities may include:

• Beauty: Knowledge of beauty and cosmetic aids
• Drugstore / General Merchandise: Prepares tags and signs as needed
• Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Texas Backyard: Passion for outdoors
• Entertainment: Knowledge in the audio / video field

Qualifications and key requirements include:

• Age requirement: 18+
• Work experience: Strong customer service skills, communication and interpersonal skills, reading and writing skills, planning and organizing skills
• Education: HS diploma or GED (or equivalent)
• Physical demands and working conditions vary by department