Program Assistant

Job Description

Job Description

Program Assistant

Location: Henderson, NV
Employment Type: Full-Time

About Us

At Behavioral Health Solutions (BHS) , we are dedicated to delivering exceptional care while staying true to our mission, vision, and values. We believe every member of our team plays an important role in strengthening our culture and ensuring our providers and employees feel connected to the work we do each day.

We are looking for an Program Assistant who thrives in a fast-paced environment, is highly organized, and has a passion for fostering connection and supporting a mission-driven workplace. This role works directly with our Behavioral Program Specialist Manager to support the operations of our Programs Department across the organization. A top candidate will display excellent communication skills, ability to multitask and knowledge how to navigate through our electronic health record system; ensuring the smooth operations for Programs.

What You'll Do

In this role, you will serve as a pillar to our office environment while also playing a key part in building and maintaining a connected, engaged workplace. Responsibilities include:

• Handle provider inquiries and help to maintain accurate patient records.
• Prepare and manage clinical documentation, including intake forms, treatment plans, and progress notes.
• Maintain and update patient status in databases, ensuring confidentiality and compliance with HIPAA regulations.
• Prepare necessary documentation for patients within the BCCP program for the insurance provider.
• Performing additional tasks, duties, and assignments as specified by your supervisor.

What We're Looking For

• High school diploma or equivalent.
• Minimum of 2 years' experience in a healthcare-related field.
• Proficiency in Microsoft Office and Electronic Health Record-keeping system.
• Strong understanding of healthcare regulations and compliance standards.
• Excellent communication and presentation skills, working with providers, other admin staff, and contacts outside the organization.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational and project management skills.

Why Join BHS?

• Be part of a mission-driven organization dedicated to making a difference in the lives of others.
• Play a direct role in shaping and maintaining a positive, connected workplace culture.
• Growth and development opportunities within a supportive environment.
• Work-life balance (no weekends).
• Fully Remote Opportunity
• A comprehensive benefits package (Medical, Dental, Vision, Life, STD, LTD, and more).
• Hourly Compensation ($18 - $21.50/hour)