Quality of Life Officer

The Quality-of-Life Officer is a sworn law enforcement officer responsible for carrying out a combination of administrative, enforcement, and public service duties. This position supports the department’s mission by: Investigating complaints from the public and outside agencies Conducting site inspections Issuing warnings or citations for violations ·Working with the community to resolve issues and maintain public safety Quality-of-Life Officers play a key role in upholding City ordinances and ensuring community standards are met. Essential Job Functions Investigate complaints received from residents, businesses, and outside agencies as they deal with quality-of-life issues. If any operations are needed to be assigned this information will be forwarded to our Special Operations Division under Uniform Patrol. Conduct site inspections to ensure compliance with City codes and ordinances. Issue verbal and written warnings, citations, or other enforcement actions as appropriate. Provide information and guidance to the public regarding ordinances and regulations for compliance. Maintain accurate records, reports, and documentation of inspections, violations, and resolutions. Collaborate with community stakeholders to resolve issues and promote voluntary compliance. Assist with special events, traffic control, and public safety measures as needed. Represent the department in meetings, hearings, and community initiatives. Part Time Bailiff for Municipal Court Perform other related duties as assigned. Knowledge, Skills, and Abilities Some knowledge of the relationship among the different offices and agencies involved in law enforcement. Basic computer ability that requires familiarity with software programs, including Word, Excel, and various software programs in use by the Department. Excellent verbal communication skills. Establish open and effective communication patterns with co-workers and members of the public via traditional and non-traditional forms of communication. To utilize various pieces of office equipment or other equipment related to job duties. Education High school diploma or GED required; Associate’s or Bachelor’s degree in Criminal Justice, Public Administration, or related field preferred. Experience Minimum of one (1) year of experience in law enforcement preferred. Strong understanding of law enforcement practices, report writing, and criminal and traffic law. Proficient in Microsoft Office and able to learn and operate law enforcement databases and reporting software. Excellent communication and interpersonal skills. Demonstrates ability to work independently and manage time effectively. License(s) Possession of a valid Georgia driver’s license. Certification Must be a certified peace officer in the State of Georgia, in good standing with the Georgia Peace Officer Standards and Training Council (POST). This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.