Explore Your Next Opportunity - Data Center Technical Support Specialist

Job Description

Job Description

Title: Data Center Technician I
Location: Boardman, OR (100% Onsite)
Duration: 6 Months (Possible Extension/Conversion)
Pay Rate: $24-26
Work Schedule & Shift Details

• Training (First 2 Weeks): Monday–Friday, 7:30 AM–4:00 PM.
• Regular Shifts:
  • Sunday–Wednesday: 6:00 AM–4:30 PM or 7:30 AM–6:00 PM.
  • Wednesday–Saturday: 6:00 AM–4:30 PM or 7:30 AM–6:00 PM.
• Schedule flexibility is required, including potential night shifts.
• Candidates must be willing to work holidays if scheduled. Holiday hours are paid at the regular rate (no holiday premium).

Note: Flexibility with assigned shifts, including potential night shifts, is mandatory.

Job Summary
We are seeking a Data Center Technician I to support day-to-day operations within a large-scale data center environment. The ideal candidate will have hands-on experience with server hardware, troubleshooting, hardware repairs, and basic networking. In this role, you will be responsible for diagnosing and resolving hardware infrastructure issues, replacing faulty server components, performing basic network troubleshooting, and supporting data center operations. Candidates should be comfortable working independently as well as collaborating with technical teams.

Key Responsibilities

• Troubleshoot and resolve server hardware and infrastructure issues.
• Perform hardware installations, replacements, repairs, and maintenance.
• Diagnose and replace server components such as RAM, CPUs, hard drives, SSDs, power supplies, and network cards.
• Perform basic network troubleshooting and connectivity checks using TCP/IP fundamentals.
• Use basic Linux/Unix command-line commands for server troubleshooting.
• Support data center infrastructure, including cooling systems and power distribution.
• Maintain accurate documentation and update tickets related to hardware issues and repairs.
• Collaborate with team members to resolve technical issues and share knowledge.
• Follow operational procedures, safety guidelines, and data center security protocols.

  Required Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in data center operations, server support, hardware troubleshooting, or IT infrastructure.
• At least 1 year of basic networking knowledge and understanding of TCP/IP.
• At least 1 year of familiarity with computer/server hardware components.
• Hands-on experience performing hardware replacements and repairs.
• Basic Linux/Unix command-line knowledge.
• Familiarity with basic network troubleshooting.
• Strong communication, problem-solving, and teamwork skills.
• Ability to work independently, follow instructions, and adapt to feedback.

Preferred Qualifications

• Experience working in a data center environment.
• Familiarity with server hardware and infrastructure troubleshooting.
• Experience with ticketing systems and technical documentation.
• Basic system administration knowledge.
• CompTIA or other relevant IT certifications are a plus.

Work Schedule

• First two weeks of training: Monday–Friday, 7:30 AM–4:00 PM.
• Regular shifts: Sunday–Wednesday or Wednesday–Saturday.
• Available shift timings: 6:00 AM–4:30 PM or 7:30 AM–6:00 PM.
• Schedule flexibility is required, including potential night shifts.
• Candidates may be required to work holidays based on operational needs.

  Physical Requirements

• Ability to lift up to 40 lbs.
• Ability to stand and walk for extended periods.
• Ability to climb ladders and work at heights.
• Comfortable working in varying temperatures and data center environmental conditions.
• Ability to pass daily security screening, including metal detection.

Important Eligibility Requirement
This position supports an AWS GovCloud facility. Due to federal government contractual requirements, U.S. Citizenship is mandatory for candidates requiring logical access to the GovCloud region.
Day 1 Requirement: Candidates must bring two forms of Photo ID for security verification on their first day.