Service Parts Specialist

Service Proposal Specialist

Location: Preference is Raleigh, North Carolina

Your mission: Identify and nurture opportunity from inbound generated leads as well as focused, proactive outbound sales activity. Building and maintaining relationships with key stakeholders within your customer base and the Schneider Electric Business is fundamental to the success in role. You will be required to understand a technical offer and the part it plays in the wider Schneider solution for the customer.

Your Main Responsibilities:

• Support the sales organization by identifying, qualifying, and quoting service parts opportunities for existing and prospective customers.
• Prepare accurate parts quotations, pricing, and proposals for repair, maintenance, retrofit, modernization, and service agreement-related opportunities.
• Proactively follow up on parts quotations and customer inquiries to maximize conversion rates and ensure a positive customer experience.
• Develop strong relationships with customers and internal stakeholders to understand equipment lifecycle needs and identify opportunities for replacement, upgrade, and modernization solutions.
• Collaborate closely with local sales teams, service technicians, procurement, and operations teams to ensure timely and accurate delivery of parts solutions.
• Maintain a thorough understanding of Schneider Electric's Digital Energy, Power, Building Automation, and related service parts portfolios.
• Research legacy equipment and identify compatible replacement, retrofit, and upgrade options to support customer reliability and sustainability goals.
• Maintain exceptional levels of customer interaction through prompt communication, responsiveness, and professional support.
• Accurately manage opportunity, quotation, and customer information within Schneider Electric systems, ensuring all reporting and forecasting requirements are met.
• Participate in ongoing product, technical, and sales training to expand knowledge of Schneider Electric products, services, and value propositions.

Qualifications

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if you:

• Hold a four-year engineering or business degree.
• Have a technical or engineering background, and are familiar with building construction, HVAC, and building automation/smart building technology.
• Like selling, but are looking for a flexible work environment.
• Enjoy customer service.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States.

Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you. Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family
• Invest and Plan Your Future
• Grow Your Skills and Career
• Team Up in the Workplace
• Support Your Community

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric apply today!

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.