Collaboration and Delivery Specialist
Institute of Electrical and Electronics Engineers
Education
- Bachelors degree or equivalent experience Marketing Communications Public Relations Business Political Science or a related field (or equivalent practical experience) required
Work Experience
- 2-4 years of experience managing online/offline communities stakeholder relations or digital marketing campaign preferred
Skills and Requirements
- Excellent relationship management and interpersonal skills including the ability to collaborate effectively with others.
- Demonstrated ambition confidence drive and energy.
- Strategic mindset and entrepreneurial spirit.
- Ability to manage complex issues.
- Strong sense of accountability.
- Data-driven and analytical approach to work.
- PC skills: Microsoft Excel Microsoft Word PowerPoint WebEx Zoom. LinkedIn and community engagement platforms
- Multilingual; Fluent in business English and at least one additional language.
Other Requirements:
As defined in IEEE Policies individuals currently serving on an IEEE board or committee are not eligible to apply.
Job Summary
The Collaboration & Delivery Specialist supports the Collaboration and Delivery team in establishing engaging and cultivating European standardization communities as well as the Global Market Affairs team in engaging communities this role the incumbent will provide support to the team to mobilize efforts that encourage increased engagement in IEEE standardization.
In support of the Collaboration & Delivery Team:
Stakeholder Engagement & Relationship Building
- Map and analyze stakeholders: Identify key internal and external stakeholders (e.g. partners clients government bodies internal teams) and analyze their influence and needs.
- Establish communication channels: Create and manage clear pathways for two-way communication ensuring stakeholders are proactively updated on initiatives changes and milestones.
- Feedback loop management: Gather synthesize and advocate for stakeholder and community feedback translating insights into actionable recommendations for leadership or product teams.
Community Management
- Build and maintain engaged communities: Act as the community manager fostering a welcoming active and safe environment for members.
- Content management and moderation: Manage a consistent content calendar (posts newsletters discussions) to drive engagement while monitoring forums or social channels to enforce community guidelines in coordination with marketing.
- Advocate program management: Identify cultivate and empower super-users brand ambassadors or key community leaders to help scale engagement efforts.
- Event execution: Support community-centric events such as webinars Q&A sessions workshops or local meetups.
- Measurement & Operations
- Track engagement metrics: Monitor and report on key performance indicators (KPIs) and Objectives (OKRs)as well as qualitative measures
- Track engagement metrics: Monitor and report on key performance indicators (KPIs) and Objectives (OKRs)as well as qualitative measures
- Additional Responsibilities including conducting research as needed and providing operational support to the team
Travel Information
- 10% Domestic and International
Required Experience:
IC
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