Seasonal Merchandise Associate

Overview Job Description Location: New York Aquarium Department: Merchandise Services Position Title: Sales Associate Employment Type: Temporary Status: Non-Exempt Pay Rate: $16.50 per hour Reports To: Manager and/or Supervisor Location: New York Aquarium (Brooklyn)

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Responsibilities Schedule : Must be available to work weekends and holidays; weekday hours are also available. Schedule varies based on weather and attendance and is subject to change during spring and summer. Position Summary : As a Merchandise Sales Associate at the New York Aquarium, you will play a key role in preparing, promoting, and selling Wildlife Conservation Society (WCS) store products. Your contributions will ensure that guests have a safe, fun, and educational experience while exploring the Aquarium. Key Responsibilities : Sales: Drive sales by showcasing product knowledge and leveraging cross- and upselling opportunities. Guest Service: Deliver exceptional guest service by maintaining knowledge of park exhibits and amenities; answer guest inquiries and create a positive, educational experience. Operations: Maintain a clean and organized workspace; process payments accurately using the point-of-sale (POS) system while adhering to WCS cash handling and inventory policies; restock shelves and assist with inventory control procedures; support team operations by completing additional tasks as assigned; safely handle and move items weighing up to 35 pounds (e.g., supplies); remain at designated posts for extended periods in various weather conditions to ensure smooth operations. Perks of Working with Us Free Park Access: Enjoy complimentary entry to all 5 WCS parks and engage with diverse wildlife. Guest Benefits: Receive 5 complimentary guest park tickets and one complimentary parking pass (after 45 days of employment). Uniforms: Company-provided uniforms. Discounts: Save on park merchandise, food, memberships, and enjoy a complimentary daily meal. Professional Development: Access online learning resources and tuition discounts through Monroe College. Earned Paid Sick Time: Eligible after meeting required hours. Employee Assistance Program: Support for personal and professional well-being. Free Banking: Exclusive employee banking perks. Internal Qualification Requirements Must be at least 16 years old. Prior cash handling experience is preferred. Customer service-oriented with a friendly, proactive, and outgoing demeanor. Basic skills in verbal and written communication, computer use, mathematics, and multitasking. Dependable and reliable, with a strong ability to work efficiently in a fast-paced environment. #J-18808-Ljbffr Wildlife Conservation Society