Systems Analyst I, II - Technical Services

Systems Analyst I/IIReady to make a real impact behind the scenes of an organization that keeps Los Angeles County running? The Los Angeles County Sanitation Districts is looking for a Systems Analyst I/II to join our Information Technology team and play a key role in supporting our enterprise collaboration, messaging, and identity systems. You'll work alongside experienced colleagues to keep critical systems reliable and running smoothly, solve complex technical problems, and find smarter ways to automate and improve how we work. Your ideas will matter here. You'll help evaluate new tools, contribute to technology standards, and shape where our platforms go next. All of this supports an agency that protects public health and the environment for millions of Los Angeles County residents by converting waste into resources. If you're looking for a collaborative team where your skills are valued and your work makes a visible, lasting difference, we want to hear from you.Location: Facilities Planning Department, Information Technology Section, Technical Services Group, Joint Administration Office, WhittierEssential Functions: To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems. The incumbent will serve as a primary administrator for the Districts' Microsoft 365, Exchange, and video surveillance environments.Job Summary: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of a Supervising Systems Analyst or higher classification, and technical guidance from a Senior Systems Analyst, the incumbent will:Administer, configure, monitor, and maintain Exchange Online and the Districts' hybrid Exchange environment, including mail flow, connectors, transport rules, distribution groups, shared mailboxes, and mailbox permissionsAdminister Microsoft 365 and Entra ID, including user provisioning, security groups, role assignments, identity and access management, and Conditional AccessConfigure and maintain Microsoft 355 security and compliance features, including retention policies, data loss prevention, auditing, and eDiscoveryManage email authentication and mail flow protection, including SPF, DKIM, and DMARC, and investigate suspicious messages through message traceDesign, write, test, and implement PowerShell scripts and automated solutions to provision accounts, enforce configuration standards, and reduce manual administration across Exchange Online, Microsoft 365, and Entra IDEvaluate new features, updates, and tools within the Microsoft 365 and messaging environment, test proposed changes, and recommend configuration standards and upgradesInstall, configure, maintain, and support the Districts' video surveillance system, including cameras, recording servers, and user accessPlan and carry out platform configuration changes and deployments, including testing, documentation, and coordination with affected usersProvide second level support and troubleshoot complex messaging, identity, and surveillance system problems, consulting with vendors as neededTravel to Districts facilities as needed to install, maintain, and troubleshoot systemsPerform related duties as requiredMinimum QualificationsCandidates must possess all of the following:A valid California Class C driver licenseA bachelor's degree in computer science or a closely related field from an accredited college or universityFor Systems Analyst I:One (1) of the following:Option 1: One (1) year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles CountyOption 2: Four (4) years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systemsOption 3: Four (4) years of related experience in applications design and programming analysis supportNote: A master's degree in computer science or closely related field may be substituted for one (1) year of the required experienceFor Systems Analyst II:Option 1: One (1) year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles CountyOption 2: Two (2) years of professional-level experience performing duties equivalent to a Systems Analyst IDesirable QualificationsIn-depth and demonstrable knowledge of:Exchange Online and hybrid Exchange administration, including mail flow, connectors, transport rules, recipient management, and troubleshootingMicrosoft 365 and Entra ID administration, including identity and access management, role assignments, security groups, and conditional accessMicrosoft 365 compliance features, including retention, data loss prevention, auditing, and eDiscoveryEmail authentication (SPF, DKIM, DMARC) and mail flow protectionPowerShell scripting to automate Exchange Online, Microsoft 365, and Entra ID administrationInstallation, configuration, and support of enterprise video surveillance systemsExamples Of Assessment CriteriaThe competitive selection process may cover:Knowledge of: Principles, characteristics and capabilities of enterprise computer systems and their peripheral equipmentInformation technology systems standards and proceduresPhases of system development and implementation as they apply to platform configuration, testing, and deploymentOperating systems, storage technologiesTroubleshooting techniquesOperating systems installation, configuration, and performance tuningExchange Online administration, including mail flow, transport rules, connectors, distribution groups, and mailbox managementMicrosoft 365 administration, including user provisioning, identity and access management, and Entra ID role assignmentsMicrosoft 365 security and compliance features, such as data loss prevention, retention, auditing, and eDiscoveryPowerShell automation for Exchange Online and Microsoft 365 tasksEmail authentication technologies such as SPF, DKIM, and DMARC, and mail flow protectionHybrid Exchange conceptsAbility to:Analyze the computing requirements and recommend solutionsEvaluate, design, implement, and document complex systems across multiple platformsCommunicate effectively with various customer groups to facilitate coordination of projects and interaction amongst the customers, team members and other groups in the Information Technology SectionAdditional InformationSelection Process:All applications will be reviewed to determine if the conditions and qualifications for testing are met.The selection process will consist of an interview weighted at 100% of the overall score.The initial review of applications is tentatively scheduled to begin the week of November 23.To Apply: Please apply online at governmentjobs.com within this application period. By using the online application system, you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add View email address on click.appcast.io to your contact list.Notes:The individual(s) recommended for hire must undergo a job-related reference check, degree verification, DMV report, and a drug test.Candidates who have completed their required college or university coursework outside the United States must provide a comprehensive evaluation of their foreign transcripts and degrees upon selection for this position.For questions regarding this recruitment, please contact Brandi Reyes at View email address on click.appcast.io. As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply.