Cash and Trade Processing Intermediate Associate Analyst
Citi Group
Cash And Trade Processing Intermediate Associate Analyst
The Cash & Trade Production Support role is an intermediate role with our Application Processing Solutions (APS) business. APS delivers essential services to a government client, focused on managing receivables and critical documents.
In this B11-level position, you will ensure a seamless support for our technical systems and operational equipment. Your responsibilities will include:
- Team Collaboration: Effectively collaborating and operating amongst a team of up to 10 employees dedicated to technical and operational automation equipment system support.
- Project Implementation: Facilitating the operational implementation of new technology and system projects.
- Technical Operations: Managing file transmissions and addressing failures and maintenance for robots and processing equipment.
- Issue Resolution: Collaborating with technology partners to resolve system issues efficiently. Also addressing internal hardware and software roadblocks.
Due to the 24/7 nature of our global operations, this role requires availability to work weekends, holidays, and provide additional support hours as demand dictates.
Furthermore, successful completion of a government-required background check is mandatory.
The successful candidate is expected to consistently demonstrate and excel in all of Citi's Leadership Standards.
Responsibilities include:
- Operational Management
- Risk, Compliance, and Supervision
- Leadership
- Program & Project Management
- Process Improvement & Strategic Thinking
- Collaboration & Stakeholder Management
- Production Support & Technical Operations (Public Sector Lockbox Specific)
Qualifications include:
- Education: Bachelor's degree or equivalent work experience.
- Schedule: Friday - Monday 5:00am-3:30pm
- Experience: 3+ years experience in Production Support, Application Support, Business Analysis, or Project/program Management (preferred).
- Technical Knowledge: Knowledge of APS or lockbox operation is required.
- Skills: Effective verbal and written communication and strong analytical skills.
- Availability: As a non-exempt associate, primary coverage within base schedule. There will be occasions where associate will need to work adjusted schedule or ad hoc coverage as business requires.
- Citizenship: Must be a US citizen or US legal resident
Vacancy posted 16 hours ago
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