Customer Care Advisor I

Join Cable One, operating as Sparklight, as a Customer Care Advisor I and help connect communities with essential broadband services. In this role, you’ll be the first point of contact for residential and small business customers, assisting with internet, TV, and phone inquiries. You’ll handle calls, chats, and emails to resolve billing questions, account updates, and basic technical issues while delivering caring, accurate, and timely support. Working in our people-focused, community-minded culture, you’ll receive training, growth opportunities, and competitive benefits in a stable, evolving telecom environment. Your commitment to integrity, accountability, and teamwork will help create exceptional customer experiences every day.