New Product Launch Lead
TriquetraTM
Role Description
We are looking for a New Product Launch Lead to own and manage the launch process for new supplement products across our sales channels, including Amazon, other marketplaces, and direct-to-consumer channels. This person will be responsible for building and maintaining the launch calendar, coordinating cross-functional launch tasks, ensuring marketplace listings are completed on time, tracking launch performance, and continuously improving the company’s launch process. The ideal candidate is highly organized, detail-oriented, comfortable working across departments, and able to keep multiple product launches moving on schedule.
Key Responsibilities
- Launch Planning & Scheduling
- Own and maintain the company’s new product launch calendar.
- Work with leadership, product development, operations, marketing, creative, compliance, and marketplace teams to define launch timelines.
- Identify critical launch milestones, dependencies, risks, and deadlines.
- Ensure each launch has a clear owner, timeline, checklist, and status.
- Marketplace Listing Coordination
- Ensure marketplace listings are completed accurately and on time.
- Coordinate required listing assets, including product titles, bullet points, descriptions, images, A+ content, backend keywords, pricing, variation setup, and compliance documentation.
- Track listing readiness across Amazon and other relevant sales channels.
- Work with internal and external teams to resolve listing blockers before launch.
- Launch Execution
- Manage the launch process from planning through go-live.
- Ensure products launch on time and in accordance with the approved launch plan.
- Coordinate inventory availability, FBA setup, warehouse readiness, DTC setup, product page readiness, and marketing activation.
- Monitor launch-day execution and quickly escalate issues that could delay or weaken the launch.
- Performance Tracking & Reporting
- Track post-launch performance against defined goals.
- Monitor metrics such as sales, conversion rate, traffic, ranking, reviews, advertising performance, inventory status, and marketplace listing health.
- Prepare launch performance summaries for leadership.
- Identify what worked, what did not, and what should be adjusted for future launches.
- Process Ownership & Improvement
- Own the company’s new product launch process.
- Build, document, and refine launch checklists, timelines, templates, and workflows.
- Conduct post-launch reviews and capture lessons learned.
- Improve launch efficiency, accountability, and cross-functional visibility over time.
- Cross-Functional Coordination
- Serve as the central point of contact for all new product launches.
- Keep stakeholders aligned on launch status, blockers, deadlines, and next steps.
- Drive accountability across departments without needing direct authority over every contributor.
- Ensure leadership has clear visibility into upcoming launches and launch readiness.
Qualifications
- 3+ years of experience in product launches, project management, ecommerce operations, marketplace management, or a similar role.
- 3+ years of experience as a product manager for an Amazon first brand.
- Strong project management skills with the ability to manage multiple launches at once.
- Experience working with Amazon, ecommerce, or marketplace product listings.
- Strong attention to detail and ability to follow through on deadlines.
- Ability to coordinate across multiple teams and external partners.
- Comfortable using project management tools, spreadsheets, and reporting dashboards.
- Strong written and verbal communication skills.
Preferred Qualifications
- Experience in the supplement, CPG, health and wellness, or regulated consumer products industry.
- Familiarity with Amazon Seller Central or Vendor Central.
- Understanding of Amazon listing requirements, variation structures, FBA readiness, and launch advertising.
- Experience working with creative, compliance, supply chain, and marketing teams.
- Experience building launch processes, SOPs, or operational workflows.
Key Skills
- Project management
- Launch calendar management
- Amazon marketplace coordination
- Ecommerce operations
- Cross-functional communication
- Process improvement
- Performance tracking
- Problem solving
- Detail management
- Accountability management
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