Comprehensive Service Assistant Manager - Project

Position Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Employment and Human Services Department partners with the community to deliver quality services and programs. The Community Services Bureau is the community action agency for Contra Costa County and runs effective and highly regarded programs including Head Start, California Childcare and Development, Community Services Block Grant (CSBG), and the Low-Income Home Energy Assistance Program (LIHEAP). The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be a collaborative, team oriented, and progressive leader with strong communication skills and a commitment to racial equity, diversity, and inclusion. We Are Looking For Someone Who Is A critical thinker Flexible and able to adapt to change Self-motivated Able to manage multiple assignments Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for Supervising clerical staff Assisting staff with daily tasks Ordering outreach materials Handling appeals and complaints Providing training for direct reports Working directly with community members to facilitate program services Monitoring within assigned unit to ensure adherence to federal, state and county regulations A few reasons you might love this job You will work with a diverse team that is committed to delivering results Bureau-wide focus on staff wellness and self-care Opportunities to travel for professional development You will deliver programs and services that benefit the community A few challenges you might face in this job Managing programs with limited community resources while still meeting client needs Handling multiple high priority projects Staying abreast of regulatory changes from local, state, and federal agencies Competencies Required Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines. Experience: Two (2) years of full-time (or the equivalent of full-time) experience in a social service program or a community-based organization or a Child Development program with responsibilities for the coordination of health, mental health, disability, nutrition, education, parent involvement, or social service activities for enrolled families. Substitution: Two (2) years of additional full-time or equivalent experience of the type noted above may be substituted for the required academic units. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling, or a related field. Desirable Qualifications Knowledge of State and Federal rules and regulations Strong interpersonal skills Background in social services and experience with diverse populations Experience in trauma informed leadership Bilingual in Spanish and English EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. #J-18808-Ljbffr Contra Costa County