Production support system engineer

Foundational|Maintenance and Production Support process|Life Sciences Maintenance Process Technical Skills 2 Domain|IT Service Management|End Point (Desktops, Laptop, Printers, Mobile Devices) Administration Overview The Infosys Healthcare unit is dedicated to transforming the healthcare industry by leveraging cutting‑edge AI‑driven solutions to simplify complexities and enhance patient experiences. We focus on creating connected ecosystems, optimizing operations, and delivering superior care across all touchpoints. Join us to be a part of a team that is at the forefront of healthcare innovation, driving down costs while improving patient outcomes. In the assigned Job Role of Technology Associate, your Area Of Responsibility will be as below Assist in coding and refinement of basic code structures in line with internal guidelines, to meet project's technical specifications Assist in execution of test cases based on guidance and test plans, to meet functional requirements Participate in troubleshooting and resolving production issues, to enhance system reliability Your contribution to the team Willingness to learn and adapt to new technologies Ability to assist in code development, refinement and testing, adhering to guidance and best practices. Focused to develop competence for activities as part of entire SDLC life cycle A collaborative mindset with effective communication skills Dedication to continuous improvement and knowledge sharing Required Skill and Experience Strong understanding of IT Service Management (ITSM) principles and frameworks Experience in Maintenance and Production Support processes Knowledge of Healthcare domain, specifically maintenance processes and workflows. Preferred Skill and Experience NA Additional Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future. Benefits Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits: Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level About Us Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr Infosys Limited