Service Writer

Job Description

Job Description

Job Summary
Service Writer at Ed Rinke Chevrolet Buick GMC is a full-time sales role in the Automotive industry that provides excellent compensation and benefits to motivated and customer-focused individuals. This individual contributor role is based in Center Line, Michigan and will pay a salary between $50000 and $100000 per year on a weekly basis.

Compensation & Benefits

• Competitive, salary-based compensation between $50000 and $100000 per year, paid weekly
• 5 day work week
• Benefits package including health and other insurances, paid vacation, and other incentives
• Potential for commission-based income based on performance
• Sales and marketing training and resources

Responsibilities
• Act as a liaison between service technicians, customers, and other front-line staff
• Communicate regularly with customers in person, via telephone, and writing to explain services and provide timely follow-up
• Schedule vehicle appointments, document customer accounts, and maintain accurate records
• Assist customers by interpreting service requirements and recommendations
• Assist customers in completing warranty paperwork
• Complete service reports with accuracy and attention to detail
• Identify customer needs and service opportunities
• Keep current on service, products, and inventory
• Maintain professional customer service relations at all times

Requirements
• High school degree or equivalent
• Ability to pass a background check
• Proven customer service and tenancy experience
• Excellent communication and interpersonal skills
• Thorough grasp of automotive operating system and services
• Proficiency in computers and basic math
• Valid driver's license

EEOC Statement
Ed Rinke Chevrolet Buick GMC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, military service, genetic information or any other basis protected under federal, state, or local law.