Clinical Research Coordinator

Job Description

Job Description

InSync Consulting Services is seeking an experienced Clinical Research Administrative Coordinator to support research operations, clinical trial administration, financial reconciliation, and regulatory documentation.

The ideal candidate will have previous clinical research administrative experience, along with exposure to insurance billing, EPIC, regulatory processes, and basic accounting. This position requires strong organizational skills, attention to detail, and the ability to coordinate with multiple departments and external research partners.

Position Details

• Work Setting: Hybrid
• Initial Schedule: 1 day per week onsite
• Future Schedule: May increase to up to 4 days per week onsite beginning in April following permanent conversion.
• Employment Type: Contract with potential for permanent placement

Job Responsibilities

Administrative & Clinical Research Support

• Manage shared inbox communications, schedule appointments, and coordinate requests using Outlook.
• Distribute and escalate communications to appropriate research team members.
• Assist with preparing and managing Confidentiality Disclosure Agreements (CDAs) and other administrative agreements.
• Coordinate meetings, reserve conference rooms, prepare meeting notes, and track action items.
• Support new clinical study intake from study award through contract execution.
• Assist with internal study review meetings and administrative study documentation.
• Maintain and update information within the Clinical Trial Management System (CTMS).
• Coordinate staff onboarding activities and track required training and CV expiration dates.

Regulatory & Contract Support

• Assist with reviewing study documentation, including Clinical Trial Agreements (CTAs), protocols, informed consent forms (ICFs), and study budgets.
• Support reconciliation of study documents and requirements prior to contract execution.
• Review protocol amendments and identify potential impacts on coverage analyses, agreements, budgets, and other research documentation.
• Coordinate collection of Certificates of Insurance, W-9 forms, physician Fair Market Value rates, and other required documents.
• Maintain accurate regulatory and administrative records.

Billing, Financial & Reporting Support

• Review patient visits and procedures across EPIC, CTMS, and Outlook to ensure accuracy and consistency.
• Complete 100% review of charges entered into EPIC for research participants.
• Reconcile EPIC transaction reports and work queues.
• Assist with basic accounting and insurance billing-related activities.
• Collect and analyze departmental performance metrics and key performance indicators (KPIs).
• Prepare monthly, quarterly, and annual reports, including departmental turnaround times.
• Identify discrepancies, workflow issues, and opportunities for process improvement.

Additional Responsibilities

• Serve as a point of contact between internal departments, external research partners, and research leadership.
• Collaborate with leadership and team members to support centralized research operations.
• Identify operational challenges and recommend process improvements.
• Complete assigned projects accurately and within established deadlines.
• Assist with additional administrative projects and departmental initiatives as needed.

Required Qualifications

• Previous clinical research administrative experience is required.
• Approximately 2 years of combined experience in one or more of the following areas:
• • Insurance billing or medical billing.
  • Clinical trial administrative support.
  • EPIC or other electronic health record systems.
  • Clinical research regulatory documentation.
  • Basic accounting or financial reconciliation.
• Experience supporting clinical research operations and administrative workflows.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency with Microsoft Office, particularly Outlook and Excel.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Preferred Qualifications

• Bachelor's degree preferred.
• Medical Billing and Coding certificate preferred.
• Previous experience with Clinical Trial Management Systems (CTMS).
• Familiarity with Clinical Trial Agreements, study budgets, protocols, and regulatory documentation.
• Experience reconciling research-related patient charges in EPIC.
• Knowledge of insurance billing, financial reporting, and research compliance processes.

InSync Consulting Services is a staffing agency specializing in Healthcare, Commercial, and EOR staffing services.

Company Description

InSync Consulting Services is a staffing agency specializing in Healthcare, Commercial, and EOR staffing services.